PIR not triggering recording (Axis)

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marama
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PIR not triggering recording (Axis)

Unread post by marama » Fri May 18, 2018 9:19 am

running version: 8.1.4-5498

I have several Axis M1054 and M1065-L cameras, all of which have PIR detection, and I want only PIR to trigger the recording because I want to avoid recording each time someone turns on the light in the hallway.
The problem is, I can't get it to work. Motion detecion as trigger works fine, but PIR only - no.
This is my setup:

https://ibb.co/dQxWDy
https://ibb.co/fBf7mJ
https://ibb.co/hbK06J

What am I doing wrong?

TIA

cfuttrup
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Re: PIR not triggering recording (Axis)

Unread post by cfuttrup » Fri May 18, 2018 8:25 pm

Just my two cents - it sounds like an AXIS question, not a Synology question. Have you tried to ask AXIS?

marama
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Re: PIR not triggering recording (Axis)

Unread post by marama » Tue May 22, 2018 11:43 am

In Axis-only setup, it does record. The sensor is working and LED is blinking when PIR detect movement (as I've set up to do it). So that's why I think its SS question, I might be wrong though.

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Re: PIR not triggering recording (Axis)

Unread post by cfuttrup » Tue May 22, 2018 4:29 pm

Hi marama

Thanks for explaining. You might be right. I cannot remember (I have an old Axis M1034-W and it's such a long time since I configured it) - I cannot remember, but seem to recall that the camera generates a video stream and SS is receiving this stream... but the strange thing is, you seem to indicate everything works fine in the camera... and also you seem to indicate your setup with the DiskStation works fine - it's only when using PIR that the system drops the ball. It is difficult to help. Not enough information.

jmartinez
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Re: PIR not triggering recording (Axis)

Unread post by jmartinez » Thu May 31, 2018 10:11 am

Hi All,

Same issue here.

DSM 6.1.7-15284
Surveillance station : 8.1.5-5513
Axis model : M1065-L

Same configuration as yours.
Just activated PIR detection.

I'm pretty sure that the PIR detection is working, because i configured Notifications by mail. And I recieve an alert mail with the picture. But no recordings...

I have sent a ticket to synology support.

Regards,

jmartinez
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Re: PIR not triggering recording (Axis)

Unread post by jmartinez » Wed Jun 13, 2018 6:51 pm

Hi all,

I found that when we select "Motion detection" is not getting PIR trigger, we have to select personnalized 1 (not the green, the orange one as the following screenshot)
https://ibb.co/j6n1jd
Image

now registering is working fine with PIR motion detection.

Regards

cfuttrup
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Re: PIR not triggering recording (Axis)

Unread post by cfuttrup » Thu Jun 14, 2018 12:02 am

Hi jmartinez

Thank you very much for checking in with the solution. Hopefully it helps others who seek a solution to this problem.

/Claus

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