DS213j - No hibernation anymore ...

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Theo39
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DS213j - No hibernation anymore ...

Unread post by Theo39 » Sun Dec 03, 2017 12:14 pm

Greetings,
short question concerning my DS213j - DSM 6.1.4-15217 Update 2.
The HDDs are not willing to go into hibernation anymore. Everything was fine, until round about 2 months ago, when I've replaced one HDD (WD Red 4TB to 8TB). It took a couple of days of hard work to recreate thumbnails for the photostation (100% CPU usage, ...), but somehow it came to an end. But nevertheless, every ~20 seconds I can hear HDD sounds and the front LEDs are flickering all time long.

I've stopped most of the installed applications (like Maria DB, Cloud Server, ...). I've also disconnected the NAS from the network, just to test, whether there is an external signal causing HDD access. But even if the NAS is started completely disconnected from any network, it does not go into hibernation after 15 minutes, like it should.

Here is my top:

Code: Select all

Tasks: 173 total,   1 running, 170 sleeping,   0 stopped,   2 zombie
%Cpu(s): 25.3 us,  4.5 sy,  0.0 ni, 70.1 id,  0.0 wa,  0.0 hi,  0.0 si,  0.0 st
GiB Mem :    0.486 total,    0.014 free,    0.065 used,    0.407 buff/cache
GiB Swap:    2.000 total,    1.977 free,    0.023 used.    0.321 avail Mem

  PID USER      PR  NI    VIRT    RES %CPU %MEM     TIME+ S COMMAND
18940 root      20   0    0.0m   0.0m 21.6  0.0   0:00.33 Z [SYNO.Finder.Fil] <defunct>
18943 system    20   0    0.0m   0.0m  2.6  0.0   0:00.04 Z [SYNO.Core.Polli] <defunct>
18915 admin     20   0    5.3m   1.6m  2.0  0.3   0:00.50 R top
  807 system    20   0   31.7m   5.1m  0.7  1.0   1:53.23 S /usr/bin/syslog-ng -F --worker-threads=1 -u system -g log
 4804 root      20   0   30.2m   5.1m  0.7  1.0   1:16.05 S /usr/bin/snmpd -fLn -c /etc/snmp/snmpd.conf -p /var/run/snmpd.pid 127.0.0.1:161
 4857 root      10 -10   27.5m   4.2m  0.7  0.9   0:16.37 S synoscgi
 6315 root      20   0  100.4m   3.9m  0.7  0.8   1:57.21 S /usr/syno/bin/scemd
19101 http      10 -10    9.7m   3.7m  0.7  0.7   0:10.98 S nginx: worker process
    1 root      20   0    4.1m   2.6m  0.0  0.5   0:42.82 S /sbin/init
    2 root      20   0    0.0m   0.0m  0.0  0.0   0:00.00 S [kthreadd]
    3 root      20   0    0.0m   0.0m  0.0  0.0   0:17.07 S [ksoftirqd/0]
    5 root      20   0    0.0m   0.0m  0.0  0.0   0:00.12 S [kworker/u:0]
    6 root       0 -20    0.0m   0.0m  0.0  0.0   0:00.00 S [khelper]
    7 root      20   0    0.0m   0.0m  0.0  0.0   0:00.00 S [kdevtmpfs]
  133 root      20   0    0.0m   0.0m  0.0  0.0   0:00.10 S [sync_supers]
  135 root      20   0    0.0m   0.0m  0.0  0.0   0:00.00 S [bdi-default]
  136 root       0 -20    0.0m   0.0m  0.0  0.0   0:00.00 S [kintegrityd]
  138 root       0 -20    0.0m   0.0m  0.0  0.0   0:00.00 S [kblockd]
  143 root       0 -20    0.0m   0.0m  0.0  0.0   0:00.00 S [ata_sff]
  149 root       0 -20    0.0m   0.0m  0.0  0.0   0:00.00 S [md]
  169 root       0 -20    0.0m   0.0m  0.0  0.0   0:00.00 S [rpciod]
  181 root      20   0    0.0m   0.0m  0.0  0.0   0:04.39 S [kswapd0]
  182 root      20   0    0.0m   0.0m  0.0  0.0   0:00.00 S [fsnotify_mark]
  183 root       0 -20    0.0m   0.0m  0.0  0.0   0:00.00 S [nfsiod]
  184 root       0 -20    0.0m   0.0m  0.0  0.0   0:00.00 S [crypto]
  251 root       0 -20    0.0m   0.0m  0.0  0.0   0:00.00 S [iscsi_eh]
  261 root      20   0    0.0m   0.0m  0.0  0.0   0:00.06 S [scsi_eh_0]
  264 root      20   0    0.0m   0.0m  0.0  0.0   0:00.03 S [scsi_eh_1]
  270 root      20   0    0.0m   0.0m  0.0  0.0   0:00.09 S [kworker/u:2]
  297 root      20   0    0.0m   0.0m  0.0  0.0   0:00.00 S [mtdblock0]
  302 root      20   0    0.0m   0.0m  0.0  0.0   0:00.00 S [mtdblock1]
  307 root      20   0    0.0m   0.0m  0.0  0.0   0:00.00 S [mtdblock2]
  312 root      20   0    0.0m   0.0m  0.0  0.0   0:00.00 S [mtdblock3]
  317 root      20   0    0.0m   0.0m  0.0  0.0   0:00.00 S [mtdblock4]
  324 root      20   0    0.0m   0.0m  0.0  0.0   0:00.00 S [mtdblock5]
  354 root      20   0    0.0m   0.0m  0.0  0.0   0:02.51 S [md0_raid1]
  360 root      20   0    0.0m   0.0m  0.0  0.0   0:01.32 S [md1_raid1]
  468 root      20   0    0.0m   0.0m  0.0  0.0   0:00.00 S [khubd]
  476 root      20   0    0.0m   0.0m  0.0  0.0   0:00.00 S [kethubd]
  562 root      20   0   13.1m   1.4m  0.0  0.3   0:00.00 S /usr/bin/sshd
  722 root      20   0    0.0m   0.0m  0.0  0.0   0:00.88 S [jbd2/md0-8]
  723 root       0 -20    0.0m   0.0m  0.0  0.0   0:00.00 S [ext4-dio-unwrit]
 1228 root      20   0   11.2m   3.7m  0.0  0.7   0:01.50 S /usr/syno/sbin/synologaccd -f
 1284 root      20   0    2.7m   0.8m  0.0  0.2   0:01.59 S /sbin/dbus-daemon --session --fork --print-address
 1298 root      20   0    2.7m   1.0m  0.0  0.2   0:00.97 S /sbin/dbus-daemon --system --nopidfile
 1357 root      20   0   60.2m   3.8m  0.0  0.8   0:00.12 S /usr/syno/sbin/synoconfd -D
 1367 root      20   0   38.1m   2.6m  0.0  0.5   0:01.26 S /usr/syno/sbin/synonetd
 1432 root      20   0    3.0m   0.7m  0.0  0.1   0:00.29 S udevd --daemon
 1619 root      20   0    0.0m   0.0m  0.0  0.0   0:01.53 S [ocf_0]
 1623 root      20   0    0.0m   0.0m  0.0  0.0   0:00.00 S [ocf_ret_0]
 1835 root      20   0    0.0m   0.0m  0.0  0.0   0:00.00 S [ecryptfs-kthrea]
 2364 root      39  19   10.6m   1.6m  0.0  0.3   0:00.16 S /usr/syno/bin/synologrotated
 2945 root      20   0   46.7m  10.7m  0.0  2.1   0:01.88 S /usr/bin/smbd -F
 2975 root      20   0   46.6m   3.0m  0.0  0.6   0:00.00 S /usr/bin/smbd -F
 2976 root      20   0   46.6m   2.8m  0.0  0.6   0:00.01 S /usr/bin/smbd -F
 3043 root      20   0    0.0m   0.0m  0.0  0.0   0:02.41 S [md2_raid1]
Any ideas?

Thanks a lot in advance

Theo39
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Re: DS213j - No hibernation anymore ...

Unread post by Theo39 » Sun Dec 03, 2017 3:23 pm

Greetings,

no solution yet, but I keep on searching. It seems that it's not a wake up problem, because var/log/messages looks good. The only spinup entries are showing up, after I've manually restarted the NAS.

But there is one thing that bothers me - after switching the hibernation mode "on", the following line appears:
2017-12-03T13:45:34+01:00 DiskStation synoscgi_SYNO.Core.ExternalDevice.UPS_1_set[5093]: webapi-UPS.cpp:235 Set Service from Disable to Disable

This does not look right and I'm getting the impression that this mode has never been switched on. I'm only confirming that it's disabled. Is there any way to set this entry manually?

yaciben
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Re: DS213j - No hibernation anymore ...

Unread post by yaciben » Sun Dec 03, 2017 3:38 pm

Hello there,

My HD also on my DS215j (DSM 6.1.4-15217 Update 2) don't go to hibernation anymore.
But in my case, I have no change at all on my NAS.
It's about two weeks ago that the problem started, and the only thing that changed is that I updated the DSM to the current version.
Also, I have stopped almost all the installed services, even uninstalled some. But with no result even after NAS restart.

I really think this is due to the last DSM update.
For reference, here is my top.

Regards,

Code: Select all

top - 15:37:45 up 9 days, 17:04,  1 user,  load average: 0.37, 0.57, 0.67
Tasks: 185 total,   1 running, 183 sleeping,   0 stopped,   1 zombie
%Cpu(s): 10.4 us,  9.1 sy,  0.0 ni, 79.5 id,  0.6 wa,  0.0 hi,  0.3 si,  0.0 st
GiB Mem :    0.490 total,    0.012 free,    0.189 used,    0.289 buff/cache
GiB Swap:    2.000 total,    1.873 free,    0.127 used.    0.199 avail Mem

  PID USER      PR  NI    VIRT    RES  %CPU %MEM     TIME+ S COMMAND
12900 admin     20   0    5.3m   1.5m   1.9  0.3   0:00.69 R top
13047 root      20   0    1.5m   0.4m   1.3  0.1   0:00.02 S sleep 2
 1469 system    20   0   44.7m   7.6m   0.6  1.5  91:22.67 S /usr/bin/syslog-ng -F --worker-threads=2 -u system -g log
 1970 root      20   0    2.7m   0.7m   0.6  0.1  15:16.41 S /sbin/dbus-daemon --system --nopidfile
 7492 root      20   0    0.0m   0.0m   0.6  0.0   0:07.05 S [cifsd]
 7738 root      20   0  101.5m   3.1m   0.6  0.6  75:00.59 S /usr/syno/bin/scemd
    2 root      20   0    0.0m   0.0m   0.0  0.0   0:00.38 S [kthreadd]
    3 root      20   0    0.0m   0.0m   0.0  0.0   1:35.04 S [ksoftirqd/0]
    5 root      20   0    0.0m   0.0m   0.0  0.0   0:00.13 S [kworker/u:0]
    6 root      rt   0    0.0m   0.0m   0.0  0.0   2:40.62 S [migration/0]
    7 root      rt   0    0.0m   0.0m   0.0  0.0   0:32.14 S [migration/1]
    9 root      20   0    0.0m   0.0m   0.0  0.0   0:12.11 S [ksoftirqd/1]
   10 root       0 -20    0.0m   0.0m   0.0  0.0   0:00.00 S [khelper]
   11 root      20   0    0.0m   0.0m   0.0  0.0   0:00.05 S [kdevtmpfs]
   12 root      20   0    0.0m   0.0m   0.0  0.0   0:00.02 S [kworker/u:1]
  138 root      20   0    0.0m   0.0m   0.0  0.0   0:03.35 S [sync_supers]
  140 root      20   0    0.0m   0.0m   0.0  0.0   0:00.12 S [bdi-default]
  141 root       0 -20    0.0m   0.0m   0.0  0.0   0:00.00 S [kintegrityd]
  143 root       0 -20    0.0m   0.0m   0.0  0.0   0:00.00 S [kblockd]
  149 root       0 -20    0.0m   0.0m   0.0  0.0   0:00.00 S [ata_sff]
  155 root       0 -20    0.0m   0.0m   0.0  0.0   0:00.00 S [md]
  174 root       0 -20    0.0m   0.0m   0.0  0.0   0:00.00 S [rpciod]
  208 root      20   0    0.0m   0.0m   0.0  0.0   0:25.93 S [kswapd0]
  209 root      20   0    0.0m   0.0m   0.0  0.0   0:00.00 S [fsnotify_mark]
  210 root       0 -20    0.0m   0.0m   0.0  0.0   0:00.00 S [nfsiod]
  211 root       0 -20    0.0m   0.0m   0.0  0.0   0:00.00 S [crypto]
  793 root       0 -20    0.0m   0.0m   0.0  0.0   0:00.00 S [iscsi_eh]
  804 root      20   0    0.0m   0.0m   0.0  0.0   0:00.04 S [scsi_eh_0]
  807 root      20   0    0.0m   0.0m   0.0  0.0   0:00.03 S [scsi_eh_1]
  841 root      20   0    0.0m   0.0m   0.0  0.0   0:00.00 S [mtdblock0]
  846 root      20   0    0.0m   0.0m   0.0  0.0   0:00.00 S [mtdblock1]
  851 root      20   0    0.0m   0.0m   0.0  0.0   0:00.00 S [mtdblock2]
  856 root      20   0    0.0m   0.0m   0.0  0.0   0:00.00 S [mtdblock3]
  861 root      20   0    0.0m   0.0m   0.0  0.0   0:00.00 S [mtdblock4]
  866 root      20   0    0.0m   0.0m   0.0  0.0   0:00.00 S [mtdblock5]
  888 root      20   0    0.0m   0.0m   0.0  0.0  11:40.52 S [md0_raid1]
  894 root      20   0    0.0m   0.0m   0.0  0.0   2:06.16 S [md1_raid1]
 1004 root      20   0    0.0m   0.0m   0.0  0.0   0:00.01 S [khubd]
 1009 root      20   0    0.0m   0.0m   0.0  0.0   0:00.00 S [kethubd]

k.dimitrovski
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Re: DS213j - No hibernation anymore ...

Unread post by k.dimitrovski » Sat Dec 09, 2017 12:46 pm

I'm facing the same issue with my DS213j.
Haven't changed anything of the NAS, but it never hibernates.
This must an bug in some of the newer DSM versions.

Loophole
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Re: DS213j - No hibernation anymore ...

Unread post by Loophole » Fri Dec 15, 2017 1:06 pm

Maybe my finding descibed in https://forum.synology.com/enu/viewtopi ... 21#p510221 is rather caused by a completely "broken" hibernation instead of an ever-running fan.
I reset the device (DS218+) and also observed, that there seems to be no hibernation at all with a "fresh" setup. It simply stays awake with all indidcator leds being green constantly (even when none of my computers are and part of my network).

Has one of you already filed a bug or given feedback to the technical support?

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