406e disappears off of network.

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markmc
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406e disappears off of network.

Postby markmc » Wed Oct 03, 2007 6:52 pm

Everything works fine for a while, then the CS-406e just falls off the network. Sometimes it responds to pings, sometiomes not. The ONLY way to get it back is to cycle the power which as a long term solution is not acceptable. Any ideas on what is causing this?

Info:
CS-406e
firmware: 2.0.3 - 0462
power management is off

there are 4 seagate 500GB drives in the system configured as 2 RAID-1 arrays of 500GB each.

the Synology Assistant won't even see the box after it disappears.

Any help would be greatly appreciated.

-Mark
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Franklin
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Location: Washington, USA

Postby Franklin » Thu Oct 04, 2007 2:21 am

Please either make sure that Hibernation is disabled on your system
Or Join the beta program and upgrade to beta 514

You may contact support, however our engineers will recommended that upgrade to beta 514 as this behavior was corrected in that firmware.
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**Please do not Private Message me for support questions; leave it on the forum so all members can learn. Thanks!**
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