PLEASE VOTE: Ability encrypt Home/Photo/Video/Music folders

Discuss with the community any ideas you'd love to see in future DiskStations and DSM updates! We do our best to monitor and forward all of them, but we recommend to also use this form as our team will systematically see your suggestion:
https://www.synology.com/form/inquiry/feature
Forum rules
We do our best to monitor and forward your ideas to our team, but due to the large amount, we may not see every single one and recommend to also use this form as our team will systematically see your suggestion:
https://www.synology.com/form/inquiry/feature

Do you agree that being able to encrypt the Photo/Home folders is an important feature?

Yes
200
94%
No
11
5%
No opinion/Not sure
1
0%
 
Total votes: 212
rowox
Knowledgeable
Knowledgeable
Posts: 335
Joined: Sat Sep 03, 2011 6:15 am

PLEASE VOTE: Ability encrypt Home/Photo/Video/Music folders

Postby rowox » Thu Nov 20, 2014 9:50 pm

tldr: At the moment, you cannot encrypt some of the "special" folders such as photo, video, music and home. I'm trying to convince Synology to make the necessary change to allow those folders to be encrypted. Please cast your vote at the question above.

Long version:
I wrote the following email to Synology's support team, hoping it would make it back to someone with the ability to make something happen.

I am hoping others will also add their comments to this thread (hence keeping it alive) and possibly make their voice heard by emailing directly Synology's support team (feel free to copy and adapt my text below if needed). You can contact them by doing, in DSM: Start-->Support Center-->Contact Support.

Please don't forget to VOTE in the above poll, and hopefully get others to vote as well. You can additionally reply in this thread to keep it "alive" and hopefully it will get the attention of someone at Synology.

Email:
Dear Synology,

Although I’ve been a big fan of your product for over 3 years, I’d like to formally ask that you add a crucial feature to the next version of DSM. In fact, I’d go as far as to say that without this simple addition, the most important new feature of your latest products (DS415+, DS1815+ and DS1515+) is almost useless. Indeed, one of the touted advantages of this new architecture is the performance for encrypting and decrypting files. It was about time. In today’s world (Hello Mr. NSA) I think that we cannot have too much encryption – it should even be the de facto standard (Thank you, Android 5.0). This addition was enough to get me to replace my DS1511+ for the DS415+. It was also the nudge I needed to finally encrypt my important folders.... you know... the folder that is so dear to most of your customers – no, not the porn folder - that folder that no amount of money can replace if it is lost: THE PHOTO FOLDER!!!

Surprise (you know where this is going): I can’t encrypt the Photo (or video, or music or home) folders. WHAT?!? That’s crazy. Who’s idea was this? I’m no Kim Kardashian, and I doubt that the hackers are after my private pictures, yet there is a reasons why I spent thousands of dollars on Synology products to build my own private cloud, at home, and I refuse to upload personal data to Apple (and their friends at the NSA) or Google (and their friends at the NSA) or any other public cloud (and their friends at the NSA): I want to control the level of security for my data.

Hardware acceleration for encryption and decryption was great news, but the fact that those crucial folders cannot be encrypted is simply dumb. Sure, I could store my pictures under Photo 2/Music 2/Video 2 and encrypt those folders; but then my files wouldn’t be available in DS Photo / DS Audio / DS Video. Those apps are amongst the great features of your DSM system.. otherwise I might as well just do away without DSM and simply store my stuff on an external hard drive for much less money.

I’m sure there is more to this issue than meets the eye... I suppose decrypting on the phone will be too demanding on the mobile device’s cpu. Sure, decrypting on the fly and streaming to DS Photo may not the most “secure” and elegant solution (although I have it setup to use HTTPS), but SOME security is better than NO security. Will this be a problem with DLNA devices? I don’t know. But allowing me to encrypt those folder will put my mind at ease in the unlikely event that my NAS is stolen.

Furthermore, and that’s the important part for myself, encrypting my Photo and Home folders will allow me to do offsite backup to a friend's Synology NAS, knowing that he won't have access to them. At the moment, there is no reasonable option to do offsite backup of those folders to a system that I am not the only one with Admin rights.

As it turns out, if you have been monitoring your own forum, you’ll see that I am not the only one wanting this feature. Take a look at the following threads (some go back as far as 2010!!!), that all relate to the above problem, and the many users who have commented on them. Imagine how many have not commented or even didn’t purchase a Synology product upon realizing this limitation:

http://forum.synology.com/enu/viewtopic.php?f=3&t=27423

http://forum.synology.com/enu/viewtopic.php?f=160&t=87886

http://forum.synology.com/enu/viewtopic.php?f=19&t=92573

http://forum.synology.com/enu/viewtopic.php?f=160&t=56833

http://forum.synology.com/enu/viewtopic.php?f=3&t=91208&start=15

I would appreciate it if this message would make it back to the product management/development team.

Thanks.


Edit: Here are additional links of people who are trying to do the same, either encrypt those "special folders", or simply encrypt the whole disks. I don't see how so many people voicing the same request could be ignored. See:

https://superuser.com/questions/707215/is-it-possible-to-have-low-level-encryption-on-the-disks-of-a-synology-disk-stat

http://forum.synology.com/enu/viewtopic.php?f=27&t=70652

http://forum.synology.com/enu/viewtopic.php?f=3&t=95053

http://forum.synology.com/enu/viewtopic.php?f=3&t=91855

http://forum.synology.com/enu/viewtopic.php?f=41&t=40718

http://forum.synology.com/enu/viewtopic.php?f=3&t=91303
Last edited by rowox on Tue Sep 29, 2015 3:26 am, edited 7 times in total.
Do you agree that you should be able to encrypt your important folders, such as Photo, Home (and Video and Music)? PLEASE VOTE and comment at the following thread and make your voice heard (you'll need to cut and paste the URL):
http://forum.synology.com/enu/viewtopic.php?f=3&t=93366

DS415+, 4 x 6TB Red
rowox
Knowledgeable
Knowledgeable
Posts: 335
Joined: Sat Sep 03, 2011 6:15 am

Re: PLEASE VOTE: Ability encrypt Home/Photo/Video/Music fold

Postby rowox » Mon Dec 01, 2014 3:46 pm

As someone else pointed out here (http://forum.synology.com/enu/viewtopic.php?f=3&t=27423&start=15) it could also be worth adding the possibility to encrypt an external USB drive. Security must be available at all levels, not just superficially.
Do you agree that you should be able to encrypt your important folders, such as Photo, Home (and Video and Music)? PLEASE VOTE and comment at the following thread and make your voice heard (you'll need to cut and paste the URL):
http://forum.synology.com/enu/viewtopic.php?f=3&t=93366

DS415+, 4 x 6TB Red
c_inconnu
I'm New!
I'm New!
Posts: 4
Joined: Thu Dec 11, 2014 4:50 pm

Re: PLEASE VOTE: Ability encrypt Home/Photo/Video/Music fold

Postby c_inconnu » Thu Dec 11, 2014 5:15 pm

Just voted, this is indeed a must have, along with NFS access to encrypted folders.
And I sent a "request feature" message too...
rowox
Knowledgeable
Knowledgeable
Posts: 335
Joined: Sat Sep 03, 2011 6:15 am

Re: PLEASE VOTE: Ability encrypt Home/Photo/Video/Music fold

Postby rowox » Sat Jan 03, 2015 10:00 pm

Please let us know if you ever hear back from someone at Synology regarding this request. When I submitted mine, I only got a generic answer that did not leave me much hope regarding their intentions :roll:
Do you agree that you should be able to encrypt your important folders, such as Photo, Home (and Video and Music)? PLEASE VOTE and comment at the following thread and make your voice heard (you'll need to cut and paste the URL):
http://forum.synology.com/enu/viewtopic.php?f=3&t=93366

DS415+, 4 x 6TB Red
c_inconnu
I'm New!
I'm New!
Posts: 4
Joined: Thu Dec 11, 2014 4:50 pm

Re: PLEASE VOTE: Ability encrypt Home/Photo/Video/Music fold

Postby c_inconnu » Sun Jan 04, 2015 1:04 am

yes, same here, unfortunately
humphrey
Apprentice
Apprentice
Posts: 90
Joined: Sun Jan 16, 2011 11:14 am

Re: PLEASE VOTE: Ability encrypt Home/Photo/Video/Music fold

Postby humphrey » Wed Jan 07, 2015 9:17 am

I would go one step further. We really need full disk/volume encryption. It is the lack thereof that makes me want to build my own next NAS rather than buy another Synology (with which I am otherwise quite happy).
piecom
I'm New!
I'm New!
Posts: 1
Joined: Sun Feb 08, 2015 11:01 am

Re: PLEASE VOTE: Ability encrypt Home/Photo/Video/Music fold

Postby piecom » Sun Feb 08, 2015 2:07 pm

I can't believe the limitations associated to encryption feature at the end this feature is useless.

It's close to lie to say you can encrypt your data if you can't even backup your windows of Mac files and folders on the NAS due to limitation which will occur for many users. Worst point : your backup won't be reliable. Because, if it works for you but you create a folder or file with a name not compliant with the limitations, your files and folder won't be saved.
Isn't backup one of the main core features to be expected by a NAS

I have 2 TB of backup to put on NAS, I can't do it on the encrypted shared folder due to limitation of folders and file length (45 characters !!!).
rowox
Knowledgeable
Knowledgeable
Posts: 335
Joined: Sat Sep 03, 2011 6:15 am

Re: PLEASE VOTE: Ability encrypt Home/Photo/Video/Music fold

Postby rowox » Wed Mar 11, 2015 6:21 pm

I read there DSM 5.2 beta will come out soon (See this link, posted by a user on the Synology Facebook page: http://translate.google.co.uk/translate?hl=en&sl=nl&u=http%3A%2F%2Fwww.tech365.nl%2Fsynology-dsm-5-2-beta-wireless-router-en-surveillance-station-7-tijdens-cebit-2015%2F&prev=search).


In that link, it says:
Furthermore, we find Smart Polling and encryption on the list for easier and safer synchronize files.


Hopefully they will have considered this thread and included the ability our personal folders.

PS: I'm happy to see the results of the pool above, but I wish there were more people voting / expressing their opinion so that Synology see this as an important issue to tackle.
Do you agree that you should be able to encrypt your important folders, such as Photo, Home (and Video and Music)? PLEASE VOTE and comment at the following thread and make your voice heard (you'll need to cut and paste the URL):
http://forum.synology.com/enu/viewtopic.php?f=3&t=93366

DS415+, 4 x 6TB Red
ajnanyc
I'm New!
I'm New!
Posts: 4
Joined: Tue Mar 10, 2015 2:57 pm

Re: PLEASE VOTE: Ability encrypt Home/Photo/Video/Music fold

Postby ajnanyc » Sat Mar 21, 2015 2:44 pm

I just hooked up my newly purchased RS815+ and I thought I was missing something going through all the settings in DSM trying to find a way to either encrypt my entire RAID 5 volume, or the default folders created by some of the media packages. However I can't. The only solution I see is by creating separate shared folders to have the encryption. But then is there a way to redirect Photo Station, Video Station, etc, to these newly created encrypted folders? Why is this so difficult. Is there a hardware limitation in doing so or purely software? Going in and purchasing this I thought it would be simple and straight out of the box user friendly encryption. Please Synology, fix this or you may lose a new customer.
User avatar
SusiBiker
Seasoned
Seasoned
Posts: 542
Joined: Sat Feb 04, 2012 3:39 pm
Location: Left The Pit behind - On my way to Nerdville, Dorkshire

Re: PLEASE VOTE: Ability encrypt Home/Photo/Video/Music fold

Postby SusiBiker » Sun Apr 12, 2015 5:41 pm

Under beta DSM5.2-5532U1, I deleted the "photo" shared folder in order to try and recreate it with encryption enabled, and got the message - "You can only encrypt a non-system reserved shared folder"
So nothing changed thus far.

Voted for encryption.
Susi xx
Dear Self-Appointed 'Forum Police' - I am so glad I make you feel needed xxx :)

SYNOLOGY: DS2411+/DX1211 19x Seagate+3x Samsung Desktop HDDs+2x Seagate NAS HDDs SHR2, DS1513+/DX513 4x Samsung+3x WD Desktop HDDs SHR1, VS80
OTHERS: APC Smart-UPS SMT1500I, Smart-UPS SMC1500I, Back-UPS BR800, ACTi ACM-1231 IP Camera, Netgear Router R7000 Nighthawk, Netgear 2x ReadyNAS Duo 2TB RAID1, D-Link DGS-1210-24 WebSmart Switch, 3x WDTVLive, 4x Xbox360, Xbox One, PS4, iPhone 4S 64GB, 6S+ 128GB, iPad1 64GB, Epson WF-7525, Canon iP4500, Dymo 330Turbo.
ajnanyc
I'm New!
I'm New!
Posts: 4
Joined: Tue Mar 10, 2015 2:57 pm

Re: PLEASE VOTE: Ability encrypt Home/Photo/Video/Music fold

Postby ajnanyc » Sun Apr 12, 2015 10:30 pm

That is too bad. I appreciate the testing as I was hesitant of doing so due to not being able to revert back to previous version. It is still beta, so hopeful of implementation of encryption on system folders on final release, Synology!
User avatar
kkoetter
Beginner
Beginner
Posts: 24
Joined: Sat Mar 03, 2012 1:59 am
Location: Vancouver, BC CA
Contact:

Re: PLEASE VOTE: Ability encrypt Home/Photo/Video/Music fold

Postby kkoetter » Sun Apr 26, 2015 5:57 pm

Seems I was also misled wrt Encryption. I just purchased a DS415+ with the intention of replacing my DS212+... specifically for the h/w encryption engine. I never tried to turn encryption on with the DS212+ due to concerns around speed... I guess if I tried, I would have realized the limitations..!!
DS415+ : DSM 5.2 : 2 x 3TB Seagate NAS RAID 1
DS212+ : DSM 5.2 : 2 x 3TB Seagate NAS RAID 1
D-Link DIR-880 / MacBook Air 13" OS-X El Cap / HP Folio 9740m Win7-64 / HP Z400 Win7-64 / iPad Air / iPhone5s
umang
I'm New!
I'm New!
Posts: 3
Joined: Wed May 06, 2015 3:07 pm

Re: PLEASE VOTE: Ability encrypt Home/Photo/Video/Music fold

Postby umang » Wed May 06, 2015 3:11 pm

I'm the same as others in this thread. I purchased a DS415+ for local hardware encryption, and then encrypted cloud backup to OneDrive/Amazon. Seems I can only do one or the other, not both. Volume level encryption is a must.
KevinM
I'm New!
I'm New!
Posts: 4
Joined: Wed Sep 12, 2012 6:16 pm

Re: PLEASE VOTE: Ability encrypt Home/Photo/Video/Music fold

Postby KevinM » Fri May 22, 2015 3:51 am

Just started to setup the photo station after years only to find out this is an issue for me as well.
shawnyip
I'm New!
I'm New!
Posts: 2
Joined: Thu Nov 06, 2008 9:55 am

Re: PLEASE VOTE: Ability encrypt Home/Photo/Video/Music fold

Postby shawnyip » Sat May 23, 2015 10:02 am

Cannot encrypt home folders? Aren't there normally the people put the most important stuff in there own place. Or they will put that on public? Please let homes even whole volumes able to be encrypted.

rowox wrote:tldr: At the moment, you cannot encrypt some of the "special" folders such as photo, video, music and home. I'm trying to convince Synology to make the necessary change to allow those folders to be encrypted. Please cast your vote at the question above.

Long version:
I wrote the following email to Synology's support team, hoping it would make it back to someone with the ability to make something happen.

I am hoping others will also add their comments to this thread and possibly make their voice heard by emailing directly to Synology's support team (feel free to copy my text below if you want to). You can contact them by doing, in DSM: Start-->Support Center-->Contact Support.

Please don't forget to VOTE in the above poll, and hopefully get others to vote as well. You can additionally reply in this thread to keep it "alive" and hopefully it will get the attention of someone at Synology.

Email:
Dear Synology,

Although I’ve been a big fan of your product for over 3 years, I’d like to formally ask that you add a crucial feature to the next version of DSM. In fact, I’d go as far as to say that without this simple addition, the most important new feature of your latest products (DS415+, DS1815+ and DS1515+) is almost useless. Indeed, one of the touted advantages of this new architecture is the performance for encrypting and decrypting files. It was about time. In today’s world (Hello Mr. NSA) I think that we cannot have too much encryption – it should even be the de facto standard (Thank you, Android 5.0). This addition was enough to get me to replace my DS1511+ for the DS415+. It was also the nudge I needed to finally encrypt my important folders.... you know... the folder that is so dear to most of your customers – no, not the porn folder - that folder that no amount of money can replace if it is lost: THE PHOTO FOLDER!!!

Surprise (you know where this is going): I can’t encrypt the Photo (or video, or music or home) folders. WHAT?!? That’s crazy. Who’s idea was this? I’m no Kim Kardashian, and I doubt that the hackers are after my private pictures, yet there is a reasons why I spent thousands of dollars on Synology products to build my own private cloud, at home, and I refuse to upload personal data to Apple (and their friends at the NSA) or Google (and their friends at the NSA) or any other public cloud (and their friends at the NSA): I want to control the level of security for my data.

Hardware acceleration for encryption and decryption was great news, but the fact that those crucial folders cannot be encrypted is simply dumb. Sure, I could store my pictures under Photo 2/Music 2/Video 2 and encrypt those folders; but then my files wouldn’t be available in DS Photo / DS Audio / DS Video. Those apps are amongst the great features of your DSM system.. otherwise I might as well just do away without DSM and simply store my stuff on an external hard drive for much less money.

I’m sure there is more to this issue than meets the eye... I suppose decrypting on the phone will be too demanding on the mobile device’s cpu. Sure, decrypting on the fly and streaming to DS Photo may not the most “secure” and elegant solution (although I have it setup to use HTTPS), but SOME security is better than NO security. Will this be a problem with DLNA devices? I don’t know. But allowing me to encrypt those folder will put my mind at ease in the unlikely event that my NAS is stolen.

Furthermore, and that’s the important part for myself, encrypting my Photo and Home folders will allow me to do offsite backup to a friend's Synology NAS, knowing that he won't have access to them. At the moment, there is no reasonable option to do offsite backup of those folders to a system that I am not the only one with Admin rights.

As it turns out, if you have been monitoring your own forum, you’ll see that I am not the only one wanting this feature. Take a look at the following threads (some go back as far as 2010!!!), that all relate to the above problem, and the many users who have commented on them. Imagine how many have not commented or even didn’t purchase a Synology product upon realizing this limitation:

http://forum.synology.com/enu/viewtopic.php?f=3&t=27423

http://forum.synology.com/enu/viewtopic.php?f=160&t=87886

http://forum.synology.com/enu/viewtopic.php?f=19&t=92573

http://forum.synology.com/enu/viewtopic.php?f=160&t=56833

http://forum.synology.com/enu/viewtopic.php?f=3&t=91208&start=15

I would appreciate it if this message would make it back to the product management/development team.

Thanks.


Edit: Here are additional links of people who are trying to do the same, either encrypt those "special folders", or simply encrypt the whole disks. I don't see how so many people voicing the same request could be ignored. See:

https://superuser.com/questions/707215/is-it-possible-to-have-low-level-encryption-on-the-disks-of-a-synology-disk-stat

http://forum.synology.com/enu/viewtopic.php?f=27&t=70652

http://forum.synology.com/enu/viewtopic.php?f=3&t=95053

http://forum.synology.com/enu/viewtopic.php?f=3&t=91855

http://forum.synology.com/enu/viewtopic.php?f=41&t=40718

http://forum.synology.com/enu/viewtopic.php?f=3&t=91303

Return to “Feature Requests & Product Improvement Suggestions”

Who is online

Users browsing this forum: No registered users and 4 guests