HFS+ and ExFAT support for external hard disk

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v81
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Re: HFS+ and ExFAT support for external hard disk

Unread post by v81 » Sat Jul 22, 2017 2:52 am

Just installed a Kenwood DDX917WS headunit in my car.
It supports exFAT at no extra cost.
I bet of i looked around i'd find many devices like this.
But only Synology has it as an optional extra.

My biggest annoyance remains the hassles it caused when trying to read several flash drives, and the frivolity of it being only a few dollars when it should have been just included.
It's a tiny little thing that stinks alot.

How many users has this caught out that are still unaware of the reasons why their flash drives didn't work?
Is this the user experience you are aiming for Synology?

As a symbolic gesture of how little the cost means to me i'll put up $100 from my personal pocket if Synology puts up a symbolic good will gesture of making it a standard part of DSM for all.

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eaz
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Re: HFS+ and ExFAT support for external hard disk

Unread post by eaz » Sat Jul 22, 2017 8:08 am

I do not use it, and I do not pay for it, sounds as a fair deal.
At no extra cost means, that the costs (That has to be paid to microsoft) are already included in the Kenwood purchase prize. You pay anyway.

PLease do not ask synology, also on my expense, to raise the cost of all units with 10 euro to make microsoft happy.

I have formulated it a bit sharp to make the point clear, no hard feelings in any way :)
Please share if a reply was useful or how the issue was solved, it helps other DS users.

DS415+ (4TB HGST+ 4TB Seagate raid1 + 2*480GB SSD raid1), DS212+ (2*WD red 2TB), previous DS411J, DS106

v81
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Re: HFS+ and ExFAT support for external hard disk

Unread post by v81 » Wed Aug 02, 2017 12:56 am

eaz wrote:I do not use it, and I do not pay for it, sounds as a fair deal.
At no extra cost means, that the costs (That has to be paid to microsoft) are already included in the Kenwood purchase prize. You pay anyway.

PLease do not ask synology, also on my expense, to raise the cost of all units with 10 euro to make microsoft happy.

I have formulated it a bit sharp to make the point clear, no hard feelings in any way :)
eaz, i'm sure you'd have a different opinion if you'd spent hours trying to figure out why your thumb drive wouldn't read in a Synology NAS, but does read in any other NAS.
Also we're talking USD$3.99 which equates to under 4 euro, and in all fairness is probably even less than that if licenced for all units, just like Qnap, Netgear, Seagate, WD, Kenwood and thousands of other companies do in their products.
Picture an alternate scenario, lets say it is included in the NAS as standard, because that's what's happening with every other device that supports exFAT.
Would you care then, and start a thread saying i want my xx euro back for the licenced code you put in my NAS?
Are you upset about the other licenced code the NAS uses and has included in the price without giving you the option to purchase it separately?

This is not an argument about price, we're talking about a NAS here, a device whose primary purpose is to handle files and file systems.
Spare a thought for the non tech savvy user who has some family photos on a thumb drive and wants to put them on their NAS, if it's a Synology NAS and the thumbdrive is exFAT it won't work.
They won't have the nouse to figure out why and will give up.
It's a bad user experience, and Synology should fix it.

It should simply be part of the next DSM update and nothing more said about it.

solomalee
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Re: HFS+ and ExFAT support for external hard disk

Unread post by solomalee » Thu Nov 02, 2017 7:39 am

Thanks for the thread...now I learnt something about Ex-FAT...

Great...just bought the licence for my DS216 Play... 8)

Tried to buy a licence for my DS1010...what utter pants...No package for the DS1010! :oops:

...and the data I really want to shift is on the 1010...now I'm going to have to network transfer and then copy to my ExFAT drive.

What a waste of space Synology!
Synology DS-3018, 6x Western Digital 4TB WD40EFRX
Synology DS-1010, 2x Samsung 2TB HD204UI, 3x Western Digital 2TB WD20EFRX
Synology DS-216, 2x Western Digital 3TB WD30EFRX
Synology DS-209, 2x Samsung 1.5TB HD154UI

SynKomrad
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Re: HFS+ and ExFAT support for external hard disk

Unread post by SynKomrad » Sat Jul 14, 2018 8:29 pm

+ to have exFAT and HFT+ included by default with cost factored into the purchase price.

If that cannot be done, maybe make it obvious that these are available for purchase when select a drive format.

When I tried to format a 10TB USB drive with exFAT a few days ago, exFAT wasn't mentioned in the format list so I assumed that it wasn't available and wasted time research other filesystems that were compatible with Mac's and Synology. If there had been a greyed out option "exFAT ( $3.99 for license ) , I would have purchased a license immediately instead of wasting hours researching and worrying that I would not find a solution.

:idea:
Synology you have. great product. I do not have a problem with you having free and paid services integrated with the device. In fact I think you should use that model, and maybe the subscription model as well, to fund operations, research , and development of this excellent product line. There are definitely a lot of rough edges on the product . With additional income, you can pay people to smooth them out.

necrosis
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Re: HFS+ and ExFAT support for external hard disk

Unread post by necrosis » Sat Aug 11, 2018 4:46 am

I am still at a loss as to why exFAT costs anything when there are gitprojects out there adding it for nothing. Not to mention as far as I know most major distros support it “out of the box”.

Even worse the add on is locked to one unit and is non transferable.
DS1812+ (DSM 6.1.6-15266 Update 1)
APC Back-UPS Pro 1500 160w Load {20%} 36min

20180511

Locked

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