Can't Login via HTTPS on Android

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Sasa
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Re: DS audio cannot connect to my diskstation

Postby Sasa » Fri Aug 26, 2016 6:27 pm

Same here, running DS Audio using dyndns, but NOT at port 5001. Always worked before the last update.

Access to DSM on same HTTPS-port (not 5001!) still works.
Gian
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Re: Can't Login via HTTPS on Android

Postby Gian » Sat Aug 27, 2016 11:11 am

i've tried switching to nginx but the same problem persists as in apache.
A workmate tried on his updated nas but using iphone seems to be fine so the problem seems tied to android apps.
mcduarte2000
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Re: DSM 6.0.2-8451 is out

Postby mcduarte2000 » Sun Aug 28, 2016 11:26 am

I also confirm that removing HTTPS/2 solves the problem with mobile apps, but I had to restart my NAS after changing the configuration.
adynis
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Re: DSM 6.0.2-8451 is out

Postby adynis » Sun Aug 28, 2016 7:34 pm

After we check in our lab, we found the problem is http/2 function cause.
Control Panel > Network > DSM settings


I also confirm that the workaround is resolving the issue with https & mobile android apps.
larieu
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Re: Can't Login via HTTPS on Android

Postby larieu » Sun Aug 28, 2016 7:43 pm

+ 1 here

does any of you open a ticket / query support?
HaGGardSmurf
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Cant use SSL anymore?

Postby HaGGardSmurf » Sun Aug 28, 2016 11:37 pm

Since this latest update my DS file will not connect via SSL when I am on my local network, or even over the VPN (away from the house)

Any thoughts?
hongjun
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Re: Cant use SSL anymore?

Postby hongjun » Mon Aug 29, 2016 5:25 am

Am unable to login as well if is using HTTPS. I hope someone from Synology will reply.
hongjun
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Unable to access using HTTPS

Postby hongjun » Mon Aug 29, 2016 5:26 am

Am unable to login if am using HTTPS. This is happening on other apps like DS File as well.

I hope someone from Synology will reply.
stromgren
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Re: Can't Login via HTTPS on Android

Postby stromgren » Mon Aug 29, 2016 5:54 am

larieu wrote:+ 1 here

does any of you open a ticket / query support?


We've investigated this further and our developers have confirmed this now to be a known issue and a fixed will be released in the next update to DSM.
Unfortunately we cannot provide a date or time frame of when this will be released as our developers are currently working on a fix for the issue at the moment.
The only work around solutions at present will be to either log in via HTTP or to disable HTTP/2 if this feature is enabled:
To disable HTTP/2 you'll need to log into DSM and go to Control Panel > Network > DSM Settings > Uncheck "Enable HTTP/2".
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Re: Cant use SSL anymore?

Postby ToxicTears » Mon Aug 29, 2016 6:32 am

We too. After update synology 6.0.2 can´t connect in DS File (4.9.2).
stromgren
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Re: Cant use SSL anymore?

Postby stromgren » Mon Aug 29, 2016 7:50 am

hongjun wrote:Am unable to login as well if is using HTTPS. I hope someone from Synology will reply.


https://forum.synology.com/enu/viewtopi ... 2&t=122056
Gian
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Re: Can't Login via HTTPS on Android

Postby Gian » Mon Aug 29, 2016 8:39 am

Cool news!
For others having this problem and virtual hosts: i already had https/2 disabled in dsm settings but the problem persisted. Start Web Station go and modify your virtual host and disable https/2 there. The problem goes away.
I hope Synology will fix this problem soon.
Thanks stromgren for the ticket, I would have opened it this week.
hongjun
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Re: Unable to access using HTTPS

Postby hongjun » Mon Aug 29, 2016 8:53 am

Temporarily ensuring HTTP/2 is disabled works for now.

https://forum.synology.com/enu/viewtopi ... 2&t=122056
Sasa
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Re: Can't Login via HTTPS on Android

Postby Sasa » Tue Aug 30, 2016 12:02 pm

Deactivating HTTP/2 solves the problem here, too.

I opened a ticket a few days ago (but w/o the above mentioned workaround).
SynoSam
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Re: The diskstation is no longer connected.

Postby SynoSam » Tue Aug 30, 2016 2:57 pm

Have the same problem here. DS Audio on Android is not connecting to AudioStation any longer (through SSL). Have a valid certificate which works when accessing in browser (https://blabla:5566) but the DS Audio app would say "No Diskstation connected". I do think it's a bug since the last update. Very annoying :-(

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