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Create admin user

Posted: Sat Mar 18, 2017 4:12 pm
by biggreydog
How do you create a user and give them admin privileges?

I want to deactivate the default admin user named admin and I know how to do that but it won't let you until you have another admin account.

Re: Create admin user

Posted: Sun Mar 19, 2017 1:23 pm
by Babylonia
Tried as a test, but seems not possible after the router is installed in first degree, and you didn't use a different name for admin within the base wizard already.

Make a back-up of all your settings.
Reset your router to factory settings. Making the steps within the set-up wizard, just overwrite the admin name, by another personal name, and go further within the steps in the wizard. Afterwards you have the personal name, as well the admin name as for users with admin rights.

Load your set-up back-up again for the rest of your settings, accept the personal settings. (You can make a choice for several options to overwrite or not).

Re: Create admin user

Posted: Sun Apr 02, 2017 10:31 pm
by sbrady373
Same question actually. Not sure how I did it, but I did at one point add an additional admin. So, I see my created admin account that I use as well as the default admin account that I've disabled. I want to add another admin, but unfortunately I can't remember how I did it. Any help would be appreciated.

Re: Create admin user

Posted: Mon Apr 03, 2017 5:32 pm
by biggreydog
I spoke with Synology reps.

When you setup your Synology Router, the default and only admin account is ADMIN. If you do not change that name, then the only admin account is that one. If when you are setting it up, you change that initial name, that becomes the admin account and ADMIN stays but is deactivated. You can reactivate it if you want.

Bottom line you only get 1 or 2 admin accounts max depending on what you do when you setup the router.

Re: Create admin user

Posted: Tue Apr 04, 2017 1:18 am
by sbrady373
Bummer was hoping for some level of admin group type access. Thanks for the info though!!

Re: Create admin user

Posted: Tue Apr 11, 2017 8:43 am
by IvanDeSousa
This is actually a negative surprise. Synology routers have been marketed to Small Businesses and small branch offices, this is as basic as it gets in terms of security and accountability when you have several staff providing IT support.

Re: Create admin user

Posted: Tue Apr 11, 2017 1:49 pm
by Babylonia
You can do a feature request to Synology support to implement it.