Cloud Sync duplicating OneDrive folders with "(1") at the end

Discussion room for Cloud Sync, the package allowing file sync and backup between your DiskStation and Cloud services
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JoaquinAR
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Cloud Sync duplicating OneDrive folders with "(1") at the end

Unread post by JoaquinAR » Wed Dec 06, 2017 10:32 pm

Hi,

I'm having an issue with Cloud Sync, it keeps duplicating some folders, adding a (1) at the end. For example in in Documents I have the folder "Visual Studio 2017", both in my computer and OneDrive. But in the NAS it downloads "Visual Studio 2017" and "Visual Studio 2017 (1)". Tried deleting them, setting the task again... No matter what I do, it insists in creating that. I have Cloud sync as download remote changes only.

Any idea...?

Cheers.

smidi
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Re: Cloud Sync duplicating OneDrive folders with "(1") at the end

Unread post by smidi » Thu Feb 08, 2018 6:41 pm

Hi,

I'm having the same problem using the current version (2.3.6-1018).
Also using the same settings.

Any idea, why Cloud Sync created that duplicate folders?

Thx

JoaquinAR
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Joined: Mon Mar 30, 2015 7:18 pm

Re: Cloud Sync duplicating OneDrive folders with "(1") at the end

Unread post by JoaquinAR » Fri Feb 09, 2018 2:47 am

The only solution I found to fix this and other "phantom" folders/files issues, is to remove the parent folder from synchronization, let it synchronize and then add it again.
Though if it is a big folder, you're in for a painful and annoying processes.

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