DS Cloud on android crashes

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PolarBear1
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DS Cloud on android crashes

Unread post by PolarBear1 » Fri Dec 04, 2015 4:24 pm

I have the latest DS Cloud according to play store (2.4.1) and it simply crashes each time I try to open it. I have restarted my phone and still crashing.

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krischik
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Re: DS Cloud on android crashes

Unread post by krischik » Sat Oct 08, 2016 3:30 pm

PolarBear1 wrote:I have the latest DS Cloud according to play store (2.4.1) and it simply crashes each time I try to open it. I have restarted my phone and still crashing.
Same here.

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krischik
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Re: DS Cloud on android crashes

Unread post by krischik » Sat Oct 08, 2016 4:17 pm

I had a look into the logcat:

code]
[ 10-08 17:13:33.244 11164:11199 W/System.err ]
java.security.cert.CertificateException: java.security.cert.CertPathValidatorException: Trust anchor for certification path not found.

[ 10-08 17:13:33.244 11164:11199 W/System.err ]
at com.android.org.conscrypt.TrustManagerImpl.checkTrusted(TrustManagerImpl.java:318)

[ 10-08 17:13:33.244 11164:11199 W/System.err ]
at com.android.org.conscrypt.TrustManagerImpl.checkServerTrusted(TrustManagerImpl.java:209)

[ 10-08 17:13:33.244 11164:11199 W/System.err ]
at com.synology.dscloud.jni.CertificateVerifier.verify(CertificateVerifier.java:23)

[ 10-08 17:13:33.244 11164:11199 W/System.err ]
at com.synology.dscloud.jni.Client.getPackageVersion(Native Method)

[ 10-08 17:13:33.244 11164:11199 W/System.err ]
at com.synology.dscloud.cloudservice.CloudService.link(CloudService.java:975)

[ 10-08 17:13:33.244 11164:11199 W/System.err ]
at com.synology.dscloud.cloudservice.CloudService$2.onWorking(CloudService.java:313)

[ 10-08 17:13:33.244 11164:11199 W/System.err ]
at com.synology.lib.task.AbstractThreadWork$2.run(AbstractThreadWork.java:64)

[ 10-08 17:13:33.244 11164:11199 W/System.err ]
Caused by: java.security.cert.CertPathValidatorException: Trust anchor for certification path not found.

[ 10-08 17:13:33.244 11164:11199 W/System.err ]
... 7 more
[/code]

Certification error. That matches other problems I encountered when using https security. Seems like synlogic messed up there certificates,

Martin

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krischik
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Re: DS Cloud on android crashes

Unread post by krischik » Sat Oct 08, 2016 4:38 pm

Deleting all data of the app, including the «.cloudStation» directory and then setting up the file again helped.

You need a file manager to delete the «.cloudStation» directory. Which is a bit of a pain as the «.cloudStation» directory it should not exist. The developers should have used the

Code: Select all

getExternalFilesDir ()
function.

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