DS Photo+ Login Failed

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DeadSetMonkey
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DS Photo+ Login Failed

Postby DeadSetMonkey » Fri Jan 13, 2012 4:35 am

I have a DS410, the most up to date DSM, and have done all the necessary port forwarding, and have an establish WAN (with no-ip.org).

I can successfully use DS Audio+ on my iPhone 4S via WAN and LAN.
But, using the same IP, admin, password, I can not connect to DS Photo+ via WAN?
I am able to access the DS Photo+ via LAN.

Are the WAN settings for DS Photo+ and DS Audio+ the same?
Since I can access DS Audio+ via WAN, shouldn't I be able to use the same user/password/IP address to access DS Photo+ via WAN?

Any ideas out there?

Many thanks.
sdlevin
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Re: DS Photo+ Login Failed

Postby sdlevin » Sat Jan 14, 2012 11:59 pm

Yes I am having the same problem with my Wan address login. It accepts my LAN address.
I have photo station which still works perfect on my devices that have it although it is an
obsolete application. Does not Synology support the wan for Photos anymore?
hemzet
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Re: DS Photo+ Login Failed

Postby hemzet » Thu Jan 19, 2012 12:25 am

activate https service in web service | http settings tab within system config
DeadSetMonkey
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Re: DS Photo+ Login Failed

Postby DeadSetMonkey » Thu Jan 19, 2012 4:36 am

HTTPS is activated.

Again, my DS Audio works WAN/LAN.
But, my DS Photo only works in LAN? in WAN I get a "login error"

I am using iPhone 4S. I have the latest DSM, DSAudio, DSPhoto, and iOS.

any other ideas out there?
hemzet
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Re: DS Photo+ Login Failed

Postby hemzet » Fri Jan 20, 2012 7:12 pm

works fine with iphone4s with these steps:

1) activate https in nas web settings
2) create port forwarding from router port 443 to nas port 443
3) enter server name in app without any protocol and port information. use https.
crlshn
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Re: DS Photo+ Login Failed

Postby crlshn » Sun May 17, 2015 1:21 am

this happen to me... I fixed by re-checking the follow:
0.: Forward ports on the Router (DMZ pointed to the Synology NAS :) )
1.: I open ports (443/80) on DS Security Firewall
2.: in the QuickConnect Settings a few things:
2.a: disable/enable QuickConnect
2.b: advance settings : Mobile Aplicacion, DS Photo+ and Photo Station checked
3.: check quickconnect id & status as register :mrgreen:
somehow between upgrades (currently 5.2) QuickConnect unregister from the Synology Service Server :?

I am guessing here but Mobile Application != DS Photo+
xexebanana
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Re: DS Photo+ Login Failed

Postby xexebanana » Fri Jun 05, 2015 9:52 am

I have a similar issue:

On an Android based device I can only successfully login with the administrator user, any other user fails, no matter if you are in the LAN or accessing from the outside via WAN.

However any user on a Windows Phone based device can successfully login, in the LAN or outside via WAN.

In the web interface of Photo Station any user successfully logs-in, and in the log of PhotoStation shows that all logins were success, no failure....

I´m not using QuickConnect, i use the DDNS on the outside, and the ip address in the LAN


What about that? Any ideas?
DS211j & DS215j

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