Backup issues with Plex share

Plex package allows users to manage and playback their media collections to local or remote desktop/mobile running Plex media client through Synology DiskStation
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mkopel
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Backup issues with Plex share

Unread post by mkopel » Sun Sep 23, 2018 6:39 pm

Hey folks,
I created a share named Plex to store the media and library files for the plex media server.

On a 2nd NAS (not a synology) I run a backup of this share. Some of the files seem to have permission issues.

here is an example:
Failed to copy file '/Volume1/Plex/Library/Application Support/Plex Media Server/Metadata/TV Shows/f/a215bff4391343518c5395c44283513bfd17cea.bundle/Contents/_combined/seasons/7/episodes/2/thumbs/com.plexapp.agents.thetvdb_c2958a535d34f5c9d3ec93a458ae4022b3c298af' (error: Permission denied)!

I can't seem to figure out who owns these files. It is not admin or my user login. Is there a special plex user that I should run the backup as?

thanks for the help.
I have been loving running plex on this 918+, it allowed me to shutdown an old iMac that was using way too much power for the job.
Synology DS918+ (4x10TB WD Red) | ReadyNAS Ultra 4 (4x8TB Seagate)

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Rusty1281
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Re: Backup issues with Plex share

Unread post by Rusty1281 » Mon Sep 24, 2018 9:24 am

Plex user created on your nas handles all Plex server needs. Could be that files are in use at the time of the backup.
Synology DS918+ (4x4TB WD RED - RAID 5 with 2x250GB 960EVO NVMe) | Synology DS412+ (4x3TB WD RED - RAID 5) | RT1900AC

mkopel
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Re: Backup issues with Plex share

Unread post by mkopel » Wed Sep 26, 2018 12:38 am

that is a great point. I should try bringing down the server and then doing the backup.
Synology DS918+ (4x10TB WD Red) | ReadyNAS Ultra 4 (4x8TB Seagate)

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