vtiger 6.5.0 to 7.0.1 migration wizard does not run

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maacl
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vtiger 6.5.0 to 7.0.1 migration wizard does not run

Unread post by maacl » Fri Apr 06, 2018 1:36 pm

When I try to login into vtiger I am redirected to the migration wizard.

Upon confirming that I have made the recommended backups and entering the credentials of the admin user I am redirected back to the same page and nothing happens. I have tried to enter the credentials a second time as suggested in the vtiger forums but the result is the same.

I have tried to reinstall vtiger but the result is the same.

Any help on this would be greatly appreciated.

triks
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Re: vtiger 6.5.0 to 7.0.1 migration wizard does not run

Unread post by triks » Mon Apr 16, 2018 4:51 am

Same issue here. I suspect the username/password is incorrect but could be an issue with Syno.
Will open a support ticket with them shortly.
DS1813+ (8 x 3TB)

triks
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Re: vtiger 6.5.0 to 7.0.1 migration wizard does not run

Unread post by triks » Wed Apr 18, 2018 12:30 am

had an empty response from Synology support - their solution is to "keep trying to log in" :lol: - thought to try but gave up after 20+ attempts :shock:

After reading numerous forums it appears there is an issue with the Syno package so I have reverted back to 6.5.0 by following this process:

- uninstalled vtiger 7.0.1 (selected to NOT delete vtiger database)
- disabled "Yes I want to See Beta Releases!" in Package Center
- searched for vtiger in Package Center
- Installed v6.5.0-0122
- restored vtigercrm files from backup (January 2018) to \\nas\web\vtigercrm
- logged in with old username and password and everything is working again

Would be nice if Synology skipped 7.0.1 and worked on 7.1.0 to get that working?
DS1813+ (8 x 3TB)

Tee Jay
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Re: vtiger 6.5.0 to 7.0.1 migration wizard does not run

Unread post by Tee Jay » Tue Apr 24, 2018 8:27 pm

Yeah... When I launch Vtiger, it goes to the migration window (which of course does not work). Thus, I have not migrated. Now, that's the only page I see when I attempt to launch Vtiger. Any ideas? Thank you all!


"it looks easy... you think its easy.... its never easy"

Tee Jay
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Re: vtiger 6.5.0 to 7.0.1 migration wizard does not run

Unread post by Tee Jay » Tue Apr 24, 2018 8:32 pm

And... upon trying to access today, I find that I land on the migration page (which of course does not work). Any ideas how to not land on the migration page? Many thanks!

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