Common suggestions for upgrading the Synology Firmware

An update of DSM 3.0 operating system, including enhanced iPhone and Android phone support, Windows ACL integration, comprehensive iSCSI support, extended volume size capability, Surveillance Station, and a new feature of Time Backup application.
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Common suggestions for upgrading the Synology Firmware

Unread post by Admin » Thu Apr 22, 2010 6:15 pm

Here is a list of common suggestions for upgrading the Synology system firmware. These suggestions are for those who encounter an issue when attempting to upgrade the Synology firmware.
Note: only use these suggestions if you encounter an error with updating with the Synology system, it's a list for those who have encountered an error - most users should not see an error.

Note: while not designed to affect the data volume, it's always recommended to have a backup of your data. for further information, please refer to What is a backup article.

* Restart the Synology system that will be upgraded
* Execute your upgrade over a Local Wired LAN connection - attempting to execute the upgrade via VPN, WiFi, Remote WAN Connection, or other types of connections can result in high latency - this will result in update failure due to the communication errors.
* For multi-LAN port devices, it's recommended to use a single LAN port (disable Link aggregation)
* Make sure that the upgrade file (the .pat file) is on your local computer, and not any network resource.
* Execute your upgrade without HTTPS
* Disable network services of the Synology, such as Web, File Station, Photo Station, FTP, iTunes, etc
* Please set the JumboFrames of the Synology system, and the updating computer to 1500MTU
* If you are using Safari, please execute the upgrade in Firefox or Internet Explorer
* Purge your web browser cache


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