External device USB not ejected properly

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External device USB not ejected properly

Unread post by netjpk_dk » Sun Jan 14, 2018 9:22 pm

I have recently been plagued by the fact that my daily backups (using Hyper Backup) didn't execute because of the following issue:

"The external device USB Disk 1 on ###### was not ejected properly. To avoid data loss, we recommend ejecting the device before unplugging it."

This happens often (about two, three times a week now), but not really regularly - so, understanding what may cause this behavior is tricky. Needless to say that I don't unplug the device - it is plugged in all the time, as I don't need to unplug it (or want to).

I understand that there are a few similar threads here in this forum, but there seems not to be a good or final solution. I am running the latest version of the DSM (Update 5) on a DS212j. I have had the same external USB hard disk for several years now (at least two) and it has accepted the backups without any problems until a few weeks ago. I cannot exactly pinpoint when the trouble started as I only recently opted to get daily status messages/emails after the backup was completed (or attempted).

Any pointers how to solve this are appreciated. As it is now, it is not a workable backup solution, and thus really diminishes the pleasure (and confidence) to work with my Synology station. (My current "fix" is to unplug the USB device and plug it back in - suffice it to say, this is less than elegant).



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Re: External device USB not ejected properly

Unread post by s3rgiosan » Tue Mar 20, 2018 1:40 pm

Hi @netjpk_dk,

Did you manage to solve this? I'm having the exact same problem. Since, last last month maybe, from time to time I receive an email saying that "The external device USB Disk 1 on ###### was not ejected properly.".

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