Synology Application Service fails to install

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cimbi
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Synology Application Service fails to install

Unread post by cimbi » Wed Jul 18, 2018 12:38 pm

Hi,

When installing the Synology Application Service package (DS1515+, DSM 6.2-23739 Update 2) the installation fails with no specific error message. But in /var/log/messages I found some Postgres problems:

Code: Select all

2018-07-18T09:18:14+02:00 tree synoscgi_SYNO.Core.Package.Installation_1_install[19037]: pgsqldb.cpp:122 Postgresql failed creating user [SynologyApplicationService].
2018-07-18T09:18:14+02:00 tree synoscgi_SYNO.Core.Package.Installation_1_install[19037]: resource_api.cpp:163 Acquire pgsql-db for SynologyApplicationService when 0x0001 (fail)
2018-07-18T09:18:14+02:00 tree synoscgi_SYNO.Core.Package.Installation_1_install[19037]: resource_api.cpp:178 Rollback pgsql-db for SynologyApplicationService when 0x0001 (done)
2018-07-18T09:18:14+02:00 tree synoscgi_SYNO.Core.Package.Installation_1_install[19037]: pkginstall.cpp:706 Failed to acquire resource before install SynologyApplicationService [0xD900 manager.cpp:204]
Any hints how can this issue be solved? Thank you.

cimbi
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Posts: 2
Joined: Wed Jul 18, 2018 12:30 pm

Re: Synology Application Service fails to install

Unread post by cimbi » Fri Jul 20, 2018 12:50 pm

I have solved the issue, it was caused by my custom manual modifications of the system. There was an inconsistency in /etc/passwd file.

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