Synology Help Requesting Key and admin PW over email

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Posts: 16
Joined: Sat Feb 03, 2018 4:20 am

Synology Help Requesting Key and admin PW over email

Unread post by iSeeker » Sat Mar 10, 2018 1:57 am

Does anyone else find this egregious and shocking that Synology would request I sent via normal email the support identification key from my router plus my admin password? Also to enable SSH under port 22? This was for them to remote in and fix google safesearch blocking youtube. I like the help with the patch. But there has got to be a better way to securely give them sensitive information.

Good thing I had auto-block on as I got hit 5 times overnight, I assume from bots scanning for port 22. I can't believe this is the method.


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