ds410 excluded from dsm upgrades after 5.2

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achille66
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ds410 excluded from dsm upgrades after 5.2

Postby achille66 » Tue Dec 05, 2017 4:47 pm

After owning a DS410 for 7 years i am VERY disappointed that Synology does not offer 10 series boxes the possibility to upgrade DSM after 5.2.
Would it be normal that we can PURCHASE a board from synology to fit the same enclosure box, since they are identical?
this device is not a smartphone and we paid a lot of money for it, still works well and should provide many years of service.
I ask synology to offer me the chance to buy a board from a next generation box (11+ series) so i can run the most recent DSM.
Is this too much to ask?
I am willing to return my present board at my own cost, no questions asked, and pay for any series 11+ board they offer.
thank you,
achilleas
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HarryPotter
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Re: ds410 excluded from dsm upgrades after 5.2

Postby HarryPotter » Tue Dec 05, 2017 9:40 pm

I am 100% sure the answer will be "no".
But this is a user forum, not the place to contact Synology staff.
*Please do not Private Message me for support questions; leave it on the forum so all members can learn. Thanks!*

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