Search found 754 matches

by antoiney
Fri Jul 24, 2015 3:08 am
Forum: Hibernation Room
Topic: why again no hibernation?
Replies: 6
Views: 1798

Re: why again no hibernation?

Sorry to jump in.

It is Cloud Sync I believe it will lead system wakes up from hibernation periodically (and even without syncing activities in progress).
We have logged the report and will do something to improve it.
by antoiney
Thu Jul 23, 2015 2:52 am
Forum: Surveillance Station
Topic: Cameras losing connection
Replies: 102
Views: 31103

Re: Cameras losing connection

I also have some problems with Surveillance Station and my camera which disconnects all the time (Foscam FI9821P V2) Hi TCS, This have been identified as a known issue and we're currently working on a fix. To anticipate a quick fix, kindly submit a ticket to Synology Online Support team and provide...
by antoiney
Wed Jul 08, 2015 10:37 am
Forum: Docker
Topic: docker image download failing?
Replies: 14
Views: 2889

Re: docker image download failing?

We have acknowledged this and the fix is underway.
by antoiney
Wed Jul 08, 2015 3:15 am
Forum: DiskStation Manager 5.2-5565 and onward versions
Topic: iptables policy bug
Replies: 4
Views: 804

Re: iptables policy bug

We have acknowledged this and the fix is underway.
by antoiney
Mon Jul 02, 2012 4:21 am
Forum: System Management
Topic: Renamed Shared Folder via Mobile DSM Which Created Duplicate
Replies: 5
Views: 1078

Re: Renamed Shared Folder via Mobile DSM Which Created Dupli

Hi,

I see Michael is assisting you in your support ticket.
Please be patient as we will respond to your ticket in our queue.
by antoiney
Fri Jun 22, 2012 4:59 am
Forum: Cloud Station
Topic: Cant enable CloudStation for specific user
Replies: 4
Views: 804

Re: Cant enable CloudStation for specific user

Hi all, If you had a User with case-sensitive deleted, and re-create a new User name same as the deleted User without case-sensitive could result from CS privilege not being assigned for particular User. Workaround: rename User name w/wo case-sensitive exactly the same as User whom deleted. The fix ...
by antoiney
Fri Jun 22, 2012 4:12 am
Forum: Mac OS X
Topic: Cant See All My Files!!!!
Replies: 8
Views: 1458

Re: Cant See All My Files!!!!

Hi guys,

This issue could occur if the attribute of the files have been set to hidden. Please try the steps below:

Mount the folder by Finder(for example: test)
Open the terminal of Mac, and run the following command:

chflags -R nohidden /Volume1/test/*

Hope this helps, thanks!
by antoiney
Thu Jun 14, 2012 4:02 am
Forum: System Management
Topic: Processor uses 100 % on newly installed dsm 4.0 firmware
Replies: 7
Views: 1466

Re: Processor uses 100 % on newly installed dsm 4.0 firmwar

Hi all,

For those of you have similar issue described within this thread, please retrieve a copy of your Kernel Log and send it to Synology Online Support via Support Form. You may follow my signature below for instruction to retrieve a Kernel Log.

Thanks!
by antoiney
Thu Jun 07, 2012 2:09 am
Forum: Windows OS
Topic: Cannot access my DS411j via Win7 file explore in “Network”.
Replies: 7
Views: 3155

Re: Cannot access my DS411j via Win7 file explore in “Networ

Please try enable "Local Master Browser" under CIFS/Mac/NFS. This function allows to elect the DiskStation in the Network where being able to found by any other PCs connected to the same local network.
by antoiney
Wed Jun 06, 2012 3:39 am
Forum: DiskStation Manager 4.0 - 2219
Topic: Performance issues with NFS shares since 2219
Replies: 9
Views: 3427

Re: Performance issues with NFS shares since 2219

My NFS service has sucked since upgrading...i'm at 2228 now and still no luck. I'm using my DS1511+ with VMware -- had to change back to iSCSI datastores as a work-around. PLEASE FIX!!! We encourage you to contact Support for assistance. If you hold the ticket which is being handled by Support, ple...
by antoiney
Wed May 16, 2012 7:36 am
Forum: File Server Performance
Topic: Slow transfers (10MB/s)
Replies: 46
Views: 18117

Re: Slow transfers (10MB/s)

Regarding the slow network throughput discussed over this thread, there are few tips that might be worth to try out first: == Preparation == 1. Get rid of any switch/router temporary. 2. Turn Auto-Negotiation on in Network Properties(Win). For Mac, switch off AirPort to ensure connection goes throug...
by antoiney
Wed May 02, 2012 12:00 pm
Forum: Installation, Configuration, Migration, Expansion
Topic: DS212j keeps crashing
Replies: 41
Views: 21003

Re: DS212j keeps crashing

Dear all,

We have acknowledged the issue. For more users who hold the DS212j having similar behavior as in article described, please kindly contact Support via Support Form for the certain software patch. It will address the improper shutdown accordingly.
by antoiney
Tue Apr 17, 2012 3:48 am
Forum: 2012 Synology DiskStation Hardware Discussion
Topic: Is the DS412+ going away?
Replies: 6
Views: 1982

Re: Is the DS412+ going away?

shimi wrote:Maybe Synology found a flaw or something and pulled it from shelves.


Due to demand was higher than expected, you should see more DS412+ hitting on the market soon!
by antoiney
Tue Mar 13, 2012 4:39 am
Forum: iSCSI Target
Topic: DSM 4.0 Did not solve the iSCSI issues
Replies: 1
Views: 1489

Re: DSM 4.0 Did not solve the iSCSI issues

Well, I did the change from IET to LIO hoping to use the new LUN Backup functionality and the all issues back again. Hi, I am wondering if you have ever submitted a Support Form to us? May I ask what is the Support ticket number? It will definitely help us to trace back the described issue and cont...
by antoiney
Tue Mar 13, 2012 4:25 am
Forum: iSCSI Target
Topic: 1511+ and W2008 R2 SP1 + Hyper-V
Replies: 12
Views: 4567

Re: 1511+ and W2008 R2 SP1 + Hyper-V

Hi weybrook, Could you possibly help acquire your Kernel Log? I will escalate it with RD team to do more research on this issue. To save / submit your log file, kindly refer to my signature below. Once you submitted it to us, let me know the ticket number. I will reply you directly through the email...

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