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by HarryPotter
Sat May 26, 2018 5:06 pm
Forum: Download Station
Topic: Failed to install Download Station!
Replies: 5
Views: 147

Re: Failed to install Download Station!

You dont need to delete the @download folder. Thats just a temporary folder for downloads. The important folders are the ones I wrote in my first reply.
However, to get permissions you need to be root.
Check the underground part of this forum for detailled informations about command line.
by HarryPotter
Sat May 26, 2018 4:36 pm
Forum: Installation, Configuration, Migration, Expansion
Topic: DS 214 Play R.A.I.D. stupid time
Replies: 2
Views: 67

Re: DS 214 Play R.A.I.D. stupid time

radicaldoc wrote:
Sat May 26, 2018 4:07 pm
storage manager it says SHR with data protection and shows 2 drives down below am i to assume that this is up and running ok now?
Yes it is. With 2 disks RAID1 and SHR with 1 disk redundancy are the same.
by HarryPotter
Sat May 26, 2018 1:31 pm
Forum: Others & Testing
Topic: So how do we log a ticket to say that the new support ticket system isn't working?
Replies: 2
Views: 101

Re: So how do we log a ticket to say that the new support ticket system isn't working?

I have no problem creating a support ticket via account.synology.com. Just did a test, works perfectly.
by HarryPotter
Sat May 26, 2018 1:15 pm
Forum: Installation, Configuration, Migration, Expansion
Topic: Disk group created but can't add folders
Replies: 1
Views: 52

Re: Disk group created but can't add folders

Why did you create a Disk Group? In most cases useless. You need volume(s) to setup shares.
So either create volume(s) on the disk Group or remove it and create only volume(s).
by HarryPotter
Fri May 25, 2018 3:56 am
Forum: General Products Inquiries
Topic: Only two more years of life.....
Replies: 17
Views: 320

Re: How long can we expect products to be supported by DSM?

Completely rubbish. ds1813+ has been released 2013 and 5 years later it is still fully supported.
by HarryPotter
Thu May 24, 2018 8:25 pm
Forum: General Products Inquiries
Topic: Only two more years of life.....
Replies: 17
Views: 320

Re: Only two more years of life.....

limen wrote:
Thu May 24, 2018 7:36 pm
But I was talking about the critical and security updates
And I told you to study the product status page! Even x09 models still get critical updates. This are not model based but depend on the DSM version.
by HarryPotter
Thu May 24, 2018 5:20 pm
Forum: General Products Inquiries
Topic: Only two more years of life.....
Replies: 17
Views: 320

Re: Only two more years of life.....

You can calculate it yourself according to the list. The last two numbers are the model year.
And BTW: there is no need of buying a new NAS just because you dont get new DSM versions anymore....
by HarryPotter
Wed May 23, 2018 6:12 pm
Forum: Others & Testing
Topic: How to find my ticket
Replies: 4
Views: 172

Re: How to find my ticket

If you open a ticket through your synology account (https://account.synology.com/support) you should be able to follow it there and have an overview. This feature is brand new.
by HarryPotter
Wed May 23, 2018 4:29 pm
Forum: WebDAV
Topic: Webdav for 918+ not working
Replies: 3
Views: 171

Re: Webdav for 918+ not working

does not work
Completely useless descripton to get valuable support.
by HarryPotter
Wed May 23, 2018 3:05 pm
Forum: Installation, Configuration, Migration, Expansion
Topic: DS213j can not install DSM
Replies: 3
Views: 90

Re: DS213j can not install DSM

I suggest to remove the drives and wipe all partitions (using a PC).
Then try again.
by HarryPotter
Tue May 22, 2018 6:07 pm
Forum: Installation, Configuration, Migration, Expansion
Topic: Migrating data from 8TB useable to 16TB useable
Replies: 4
Views: 127

Re: Migrating data from 8TB useable to 16TB useable

1) doesnt matter
2) yes, in storage manager you will see when the volume is ready/repaired
by HarryPotter
Tue May 22, 2018 6:04 pm
Forum: Others & Testing
Topic: How to find my ticket
Replies: 4
Views: 172

Re: How to find my ticket

seePyou wrote:
Tue May 22, 2018 3:58 pm
where in the Synology website I can go to see the support tickets
Nowhere, they are not public.

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