Good to know I am far from alone in my frustration concerning surveillance station. I had been running a Netgear NAS for some two years before switching to a Synology 1010+ at the end of last year. Indeed, the offered camera support seemed to make all the difference. Or so I thought.
Even with the most dubious suppliers on eBay, it would cost a fortune to get a fair number of cameras supported. Approx $35 per license is the cheapest I could find, and having some 5 camera's (costing me a fortune as well, btw) this would set me back $175 just to use what I expected to have already.
Even worse is that the particular product (surveillance station) doesn't even live up to its claims anyway. Camera support is severely lacking, so thank you indeed Synology, for a "free" first license to establish just that. If you decide to charge me, make sure your product is flawless first and offer some decent support for it. If I need to back up my claims, check my other posts concerning ONVIF. Or try to configure an Ovislink Airlive OD-600HD or OD-325HD. Oh sure, they're supported, but don't expect to be able to use the high-resolution modes for which you paid top-dollar...
At this price, I wonder if anyone in their right mind is even interested in the crappy surveillance software. Why not offer a decent package of zoneminder like mentioned earlier in this thread? What commercial gain is kept in the dark here?
Truthfully, I wouldn't even mind having to pay for feature-rich, sophisticated software. But really, just have a glance at what is available on the market (e.g. http://www.onssi.com/
or whatever) and be amazed what camera support, surveillance management and video analysis really IS about.
In the end, it's all about expectations. My old Netgear can't do half of what the Synology 1010+ features, yet I have always been very satisfied with the machine (actually, still am) and support had been great. I'm very, very disappointed with Synology and even somewhat regret having bought one instead of another Netgear or QNAP.