2009.01 - Seagate Owners Please Read - .11/ES2 Firmware Discussion

[fredotech]

My Part number is ST31000340AS

yeah i will do just to be safe. Can you post the link for the Firmware update?

[fredotech]

Do I still need to do the upgrade?

Im showing firmware version: SD15 on all the drives

As a personal advise, yes, you better do it.
SD15 is affected and I really doubt that "some SD15" are affected and "some others SD15" are not...

What are your Parts Numbers ? (P/N)
 

I have to take the drives out to look at the P/N. I cant do that right now as services are running on it. Im currently doing a full back to get ready for the upgrade

[Fr33m4n]

Just to let you guys know, I just moved three ST31500341AS drives to the new SD1B firmware. So far so good.

[fredotech]

Just to let you guys know, I just moved three ST31500341AS drives to the new SD1B firmware. So far so good.

Can you please let me know what process you are doing? are you doing one at a time? do you replug it back into the NAS drive after each one?

[Zouk !]

My Part number is ST31000340AS

yeah i will do just to be safe. Can you post the link for the Firmware update?

It's not you part number, P/N is located on sticker as you guessed in your second reply. But doesn't matter, just go for update. I can't post direct link, just go to message #2 and look for appropriate Knowledge Base link for your drive, you'll find firmware then, it's direct download.
Also, It's advised to update one by one disk.

Best Regards,
Zouk !

[fredotech]

My Part number is ST31000340AS

yeah i will do just to be safe. Can you post the link for the Firmware update?

It's not you part number, P/N is located on sticker as you guessed in your second reply. But doesn't matter, just go for update. I can't post direct link, just go to message #2 and look for appropriate Knowledge Base link for your drive, you'll find firmware then, it's direct download.
Also, It's advised to update one by one disk.

Best Regards,
Zouk !

Thank you for the advice i will do my update tomorrow. Should i check each driver? meaning when I do Disk 1 should i boot up the DS408 and validate, and repeat 4 times total? or will that run the risk of the drive dyeing? I'm running raid 5 will this also cause an issue?

[Zouk !]

Thank you for the advice i will do my update tomorrow. Should i check each driver? meaning when I do Disk 1 should i boot up the DS408 and validate, and repeat 4 times total? or will that run the risk of the drive dyeing? I'm running raid 5 will this also cause an issue?

Personally, I started to flash first disk, then tested if volume was normal, then flashed 4 others left at same time. All was fine (5 disks/RAID5). But "Zero risk" method is to flash one by one. So, it's up to you !

[fredotech]

Thank you for the advice i will do my update tomorrow. Should i check each driver? meaning when I do Disk 1 should i boot up the DS408 and validate, and repeat 4 times total? or will that run the risk of the drive dyeing? I'm running raid 5 will this also cause an issue?

Personally, I started to flash first disk, then tested if volume was normal, then flashed 4 others left at same time. All was fine (5 disks/RAID5). But "Zero risk" method is to flash one by one. So, it's up to you !

Thank you for your input was very informative wish me luck

[wattacetti]

I flashed all 5 ST31500341AS drives to SD1B. Downed the DS-508, pulled the drives, updated the firmware using a SiL 4-port RAID controller and then reloaded them into the DS. No issues.

[Fr33m4n]

Just to let you guys know, I just moved three ST31500341AS drives to the new SD1B firmware. So far so good.

Can you please let me know what process you are doing? are you doing one at a time? do you replug it back into the NAS drive after each one?

I did all disks at the same time, just like I did the first time when I updated to SD1A.

--------------

On another issue. Have any of you guys taken a look at the Seagate forums recently. Looks like the problems are far from over. Plenty of people are still reporting problems even after updating and there are talks of a SD3B firmware being tested.

Also, in january I had the first of my 3 drives crash on me. It came back to life after a format. Then today, I had another of the drives crash on me. I definitely don't feel safe with these drives any more. I have contacted the company that sold me the drives to see if I can RMA them.

[Zouk !]

On another issue. Have any of you guys taken a look at the Seagate forums recently. Looks like the problems are far from over. Plenty of people are still reporting problems even after updating and there are talks of a SD3B firmware being tested.

Also, in january I had the first of my 3 drives crash on me. It came back to life after a format. Then today, I had another of the drives crash on me. I definitely don't feel safe with these drives any more. I have contacted the company that sold me the drives to see if I can RMA them.

Hi,

This problem is absolutely not related to this topic.
Before BSY/LBA story, ST31500341AS drives have been always a problematic drive in RAID configuration, just search and check in forum the merged topic about this.

If your drives was really "dead", trust me, you will be totally unable to back it to life by a simple format and rebuild. You're not experiencing a drive bricked problem.

In my opinion, people should stay far away from this drive since it seems just bad designed in its SDXX version, CCXX & LCXX versions seems better but I will avoid them anyway.

Best Regards,
Zouk !

[Fr33m4n]

This problem is absolutely not related to this topic.
Before BSY/LBA story, ST31500341AS drives have been always a problematic drive in RAID configuration, just search and check in forum the merged topic about this.

If your drives was really "dead", trust me, you will be totally unable to back it to life by a simple format and rebuild. You're not experiencing a drive bricked problem.

In my opinion, people should stay far away from this drive since it seems just bad designed in its SDXX version, CCXX & LCXX versions seems better but I will avoid them anyway.

Best Regards,
Zouk !

Hmm, I see. Well. I've managed to get a RMA for 2 of my drives. They're useless in my syno anyway. It's really annoying that they are listed on the supported page for my device when there are this many problems and we have no other drives of similar size to choose either. I hope syno can test out those Caviar Green drives from WD sometime soon so that we might get some better options.

[Franklin]

Greetings Fr33m4n

The WD10EADS compatibility test has been completed - you may elect to use this for your 1TB Needs.

Hope this helps

[mlazkano]

Hi,
i bought a ST31000340AS yesterday.

The result of drive detect is* Model: ST31000340AS, Serial: 5QJ0QT14, Firmware: SD15.
My intention was upgrade the disk and i write seagate suppport asking about my disk.
The answer.

Seagate Support <disksupport@seagate.com>
26 de febrero de 2009 1:00
RE: Firmware Update [ ref:00D0hhzl.50036274z:ref ]

Dear Sir

Your drive is not in the list of drives that are affected with the EProm problem.
--------------- Original Message ---------------
From: Marta Lazkano
Sent: 2/25/2009 8:31 AM
To: disksupport@seagate.com
Subject: Firmware Update

Hi, i buy a *ST31000340AS *yesterday*.

*The result of drive detect is * Model: ST31000340AS, Serial: 5QJ0QT14,
Firmware: SD15.
*
I would like to know if i have to upgrade the disk, and in that case where
to find the firmware.

Thanks very much.
Marta

Hope this helps

James C
Seagate Tech Support


I still think i should upgrade the disk but i can't find the firmware.
I download MooseDT-SD1A-3D4D-16-32MB.ISO from seagate link, but there is no firmware only drive detect program.

Any help or idea what to do?

Thanks very much.

Marta

[Zouk !]

I still think i should upgrade the disk but i can't find the firmware.
I download MooseDT-SD1A-3D4D-16-32MB.ISO from seagate link, but there is no firmware only drive detect program.

Any help or idea what to do?

Hello,

Please read better the knowledge base where you downloaded firmware, and you will find this :

The download is an ISO image which will create a bootable CD.
For instructions on how to create a bootable CD please see: How to burn an .iso image onto a CD.

On this same page you can find this link : How to burn an .iso image onto a CD
To summarize, you must burn a CD with .iso downloaded and boot with it on your computer.

Best Regards,
Zouk !