Downloading is always empty

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Downloading is always empty

Postby ajeng » Fri Apr 20, 2012 7:00 pm

Dear all,

I am running DSM 4.0-2219 on a DS110j. About a few weeks ago, Download Station stopped downloading any files selected from Search Results. I verified I can download the same files from BitTorrent running on my Windows PC.

Everything I initiate a download task (by clicking Download Immediately), there is nothing shown in "Downloading" tab.

Please help! I hope to fix this problem without wiping my Diskstation. It's been working for many years.

Thanks all!

-AJ
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Re: Downloading is always empty

Postby jccguays » Mon Apr 23, 2012 4:40 pm

Hi,

some time ago I had this problems (firmware 3.1). The cause was becasue Download Station has lost the configuration of the folders where to put the downloads. Could you look at that.

Best regards
DS410j / Samsung HD103SJ
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Re: Downloading is always empty

Postby ajeng » Mon Apr 23, 2012 5:33 pm

Hi, I checked the download folder. It's the same one I always used and it's still a valid folder.
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Re: Downloading is always empty

Postby jccguays » Mon Apr 23, 2012 5:43 pm

OK, but is it specified in the configuration of Donwload Station? I had this problem, everything was OK but it dissapeared of the configuration.

If it's, I'm sorry to say I can't give you any other clue.

Luck
DS410j / Samsung HD103SJ
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Re: Downloading is always empty

Postby ajeng » Mon Apr 23, 2012 5:55 pm

Yes, the folder is specified in the configuration of Donwload Station. Thanks for trying.

Does Synlogy tech support answer questions like this in the forum? Or should I call/email them?
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Re: Downloading is always empty

Postby jccguays » Mon Apr 23, 2012 5:59 pm

Hi, you must open a support ticket
DS410j / Samsung HD103SJ
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Re: Downloading is always empty

Postby olof » Mon Apr 23, 2012 10:54 pm

Let us know what they say!
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