Pictures Are Moved to Wrong Directory

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Pictures Are Moved to Wrong Directory

Postby rcblackwell » Fri Mar 23, 2012 6:35 pm

I'm using DSM 4-2198 with Photstation 5.1-2199.

Using the Move command of Photostation results in images being moved to the /volume1/photo directory rather than the destenation folder selected during the move process.

Images located in /volume1/photo directory are not visible in Photostation thus cannot be moved to the correct folder without using Windows File manager of some other file management tool.

Why are images moved with Photostations Move comand ending up in the root folder?
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Re: Pictures Are Moved to Wrong Directory

Postby cloak421 » Fri Mar 23, 2012 6:59 pm

I am having the same issue.
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Re: Pictures Are Moved to Wrong Directory

Postby rcblackwell » Fri Mar 23, 2012 8:04 pm

cloak421 wrote:I am having the same issue.


Have you or could you submit a Trouble Ticket to Synology? It may help get the issue resolved sooner if you do.

Thanks
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Re: Pictures Are Moved to Wrong Directory

Postby rcblackwell » Mon Apr 02, 2012 6:03 pm

Here is the reply I received from Synolgy regarding the issue. I'm hopefull the problem is fixed in the next update.

Dear Robert,

We were able to reproduce the issue. I have reported it to our developers in the headquarters for review. Although I cannot guarantee you that the issue will be addressed in the next DSM update, I can assure you that the matter will be discussed by the developers.

I apologize for the inconvenience and please contact us if you need further assistance.

Best regards,

Ryan Kim

Synology America Corp.
www.Synology.com
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