White list - impossible to add files

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White list - impossible to add files

Postby WILU » Mon Mar 19, 2012 5:22 am

Hi!
I would like to add some files to the white list but... I do not see an "add" button in the white list window :shock: Am I doing something wrong and I'm blind or Synology programmers have forgotten to add this button?
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Re: White list - impossible to add files

Postby rcblackwell » Thu Mar 29, 2012 9:49 pm

WILU wrote:Hi!
I would like to add some files to the white list but... I do not see an "add" button in the white list window :shock: Am I doing something wrong and I'm blind or Synology programmers have forgotten to add this button?


Did you ever find the "Add" button? I went looking to do the same thing today and, as you, could not find the "Add" button.
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Re: White list - impossible to add files

Postby WILU » Sun Apr 01, 2012 9:31 pm

No, I did not find this button. I also tried drag and drop some files, but without luck :evil: With current build of Antivirus Essential there is no way to add files to the white list...
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Re: White list - impossible to add files

Postby Auxark » Sun Oct 14, 2012 4:10 pm

Any update on this?
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Re: White list - impossible to add files

Postby rcblackwell » Sun Oct 14, 2012 6:24 pm

Auxark wrote:Any update on this?


I submitted this question to Synology support back in April. They replied saying;

"Dear Robert,

Files are added to the white list when the Antivirus package gets a false-positive result on a file so that the software does not scan and quarantine it again in the future. You cannot manually add files into this list.

Kind Regards,
Andy D."

I never received a reply to my question regarding how a "false positive" was determine!
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Re: White list - impossible to add files

Postby Auxark » Tue Mar 05, 2013 4:54 pm

Looks like the updated AV has a "Create" button on the White List settings! :D
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