Notifications via Gmail doesn't work

[lbates35406]

Notification sending via Gmail's smtp server doesn't work.

SMTP server: smtp.gmail.com
SMTP port: 587 (also tried 465 but it doesn't work either)
Secure connection (SSL/TLS) is required: Yes (checked)
Authentication required: Yes (checked)
Username: <entered my gmail address here>
Password: <entered my gmail password heree>
Primary email: <entered destination email here>

I've used another smtp server that does work, but no combination of settings works for Gmail and IMHO it should. I use this Gmail account to get notifications from other software (StorageCraft ShadowProtect and ImageManager) and they work just perfectly. BTW- I'm using latest update (1944) on DS111 unit, but it didn't work with two earlier versions either.

[kerryandjane]

really?
I use Gmail for my notifications .... and it just works.
my settings are below.

SMTP server: smtp.gmail.com
SMTP port: 465
Secure connection (SSL/TLS) is required: checked
Authentication required: checked
Username: username@gmail.com
Password: gmail password
Primary email: Other email account.

[jviss]

I have the same problem. I have the same settings as the first reply. The error I get in the log is "Failed to send email. (Failed to resolve host address).
I'm running DSM 3.2-1955

I'd love some help on this.

jv

[AmokK]

Same problem here since I updated to DSM 4.0, same settings.

Failed to send email. (535 5.7.1 http://support.google.com/mail/bin/answ ... swer=14257 )

Any idea ?

[Lorith]

Same problem since DSM 4.0, it used to work fine before the update to DSM 4.0.

[digitalfrog]

same here since 4.0

[Alessandro]

No notifications for me ever since updating to 4.0
Support ticket sent.

[mkorpel]

No notifications for me ever since updating to 4.0
Support ticket sent.

Update released 8.3. And now it is working

[Alessandro]

No notifications for me ever since updating to 4.0
Support ticket sent.

Update released 8.3. And now it is working

YES! Thanks for letting me know about the update! It fixed my email notification problem and my connecting through ftp problem!

[Lorith]

You're right, it's working now

[BlueDarknezz]

No notifications for me ever since updating to 4.0
Support ticket sent.

Update released 8.3. And now it is working

Hi, what do you mean with update to "8.3"? Because I've the same problem with 4.0-2198 and the email notification (german GMX account).

Regards, BD

[Lorith]

It does not work again....
There's something strange about this problem, if I use another gmail account it works, but not with the account I was using before the 4.0 update.

[AmokK]

Please explain how you fixed the problem, can't see what that 8.3 means !

[BlueDarknezz]

Hello,

maybe someone else helps this information, for me it hasn't:

Hi ,

Thank you for your inquiry.

For Mail Notification issues may we suggest you try the following:

1) Disable email notifications, reboot DS, and then re-enable it.
2) Try re-setting up the email notifications page [Control Panel > Notifications > Email]
3) You may wish to check that the settings in "Advanced" tab are correct.

For more info on the setup, please refer to our Help located on the upper right hand corner of this page.

Things to note:
About SMTP server's domain name:

The SMTP server can be an IP address or a domain name. If it is a domain name, please make sure a valid DNS server IP has been entered at Main Menu > Control Panel > Network, and make sure the server is on the Internet.
About SMTP server's authentication:

If your SMTP server requires authentication, follow the steps below.

Tick the Authentication required checkbox.
Enter your SMTP username.
Enter your SMTP password, and enter it again for confirmation.

[...]

--
Best regards,

Alexander Wong

Every time I get the syslog message: "Failed to send email. (535 5.7.0 Incorrect username or password {mp$NUMBER})."
This isn't related (at least for me) to the domain-name or settings. I've tried it also with a defined DNS server or explicit SMTP-IP...no test mail will be send.

[torukmakto]

me too... i have 212j and updated 3.2 to 4.0 2198 ... after updating the firmware,
can't send any single mail as smtp gmail notification...temporily i'm using internal mail server DS provide instead of gmail..The internal mail server works fine...