Synology Remote: Still Available?

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Synology Remote: Still Available?

Postby lazypants » Fri Feb 17, 2012 9:41 pm

Does anybody know if the Synology Remote is available to buy in the US?
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Re: Synology Remote: Still Available?

Postby gangolfus » Sat Mar 03, 2012 4:32 am

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Re: Synology Remote: Still Available?

Postby mpphlipot » Mon Mar 19, 2012 5:20 pm

What's the deal with this remote, anyway. Synology touts it as a main product on their website but it seems to be available only in Australia and maybe Germany and the UK. Does it work on the US systems? Is there something wrong with the RF signals on it? Why is availability so limited?
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Re: Synology Remote: Still Available?

Postby dmolavi » Mon Mar 19, 2012 6:20 pm

You read my mind. I was about to post this very question. I would love to buy the remote if it were available state-side...
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Re: Synology Remote: Still Available?

Postby HarryPotter » Mon Mar 19, 2012 6:56 pm

I suggest to contact Synology directly:

http://www.synology.com/company/contact_us.php?lang=enu
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Re: Synology Remote: Still Available?

Postby dmolavi » Mon Mar 19, 2012 7:49 pm

I submitted a query about the availability of the remote in the States. I will post back any reply I get.
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Re: Synology Remote: Still Available?

Postby dmolavi » Mon Mar 19, 2012 10:48 pm

This is the response I received:
Thank you for your interest in the Synology Remote.

The Synology Remote is not available in the U.S.

I am sorry this is not the answer you wanted, but I do hope it helps.
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Re: Synology Remote: Still Available?

Postby dmolavi » Tue Mar 20, 2012 4:16 pm

I followed up with a request to purchase the unit direct from Synology and ship it to me, but was greeted with this:

We do not import the Synology remote for sale in the US, as there has been insufficient demand for it in this market.


Maybe it's time to prove them wrong...
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Re: Synology Remote: Still Available?

Postby mpphlipot » Tue Mar 20, 2012 8:35 pm

I also followed up and got the same result. I asked additionally if I could expect one to work (with my unit in the US) if I bought one in Australia. His reply:

I don't anticipate any problems if you import one.
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