Mapped network drive unstable and fails to reconnect

[jkreitler]

I have a DS 1010+ on my work LAN that I'm hoping this forum can help me with. It has worked fine when connected directly to my workstation or laptop, but now that I've put it on the LAN any mapped network connection is unstable and fails to reconnect, giving me the error "the device is unavailable", or my other favorite "the device is already in use", but only intermittently -- making it all the more frustrating.

Generally, when it disconnects (approx every ~15 mins) I can't reconnect or access DSM via webbrowser unless I access it through Synology Assistant. Then it will let me into DSM or reconnect.

Synology support is, so far, rather perplexed too, and things are pointing to some local network setting, router/switch, or ?

Have others experienced issues where their machines are setup correctly, but some network issue is causing the diskstation to drop and then fail to automatically reconnect?

Thanks for any comments.

Running XP and Win 7 64, DS1010+ & 3.2-1944, have tried 'local master browser', DHCP vs static, and a few other things i'm forgetting...

[John_Latta]

I have seen a similar problem.

DS2411+ ocnnected to a Microsoft AD. The primary computer I am using the DiskStation from will go offline and require authentication but nothing works to get access to the box. The box has been configured to not require any authentication. I can get access to it via the Synology Assistant. What is strange is that other computers on the AD have access to the box.

I tried many tricks in the configuration to regain access but nothing worked. Finally had to go to bare metal and completely reconfigure and reload the box and rename it in the AD. Then it came back up.

Recently it dropped out again and I cannot afford to completely reload the box again.

When the box drops off the AD it will not come back on again.

The recent experience may indicate that the load of the processor in the DiskStation may be a factor but will need to run more tests.

There are no router or switch issues.

I have no idea why this happens with only one computer on the AD.