Unable to mount remote share

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Unable to mount remote share

Postby gauche » Sat Sep 24, 2011 2:29 pm

Hi,

I'm trying to mount a share exposed on a Windows 2003 machine inside the File Browser. I enter all the details correctly, click Mount, and then get:

Failed to connect to the remote folder.


If I log onto another linux machine on my network and do this (same details that I enter in DSM, of course):

Code: Select all
mount -t cifs -o user=xxx,password=xxx //server/share /mnt/temp


It works just fine. Does anyone know why this is failing from within DSM?

Thanks.
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Re: Unable to mount remote share

Postby lewisjsuk » Sat Feb 11, 2012 2:29 pm

I am having a similar problem in that I try to mount a CIFS share hosted on a windows 2008 R2 server, but each time I try to mount the share I get the "Failed to connect to the remote folder" error message. It is getting to the server, because if I enter an invalid account name or password, I get a different error message, is there some other setting that needs to be configured on the windows machine?

Addendum: I should also point out that the windows server on which the share is hosted is part of a windows domain. I just tried this afternoon to mount a share hosted on a windows XP Home machine with no user access rights and part of a workgroup rather than the domain, this mounted fine on the DS1010+, but I still can't mount a share on the 2008 R2 server, even if I replace the server name with an IP address. The user credentials are correct and I've tried the user name both with and without the domain prefix also. If anybody knows how to resolve this I would be very grateful for any assistance.

Thanks in advance.

Jamie
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Re: Unable to mount remote share

Postby iugrifma » Wed Feb 15, 2012 12:20 pm

Hi Jamie,
Just out of curiosity, are the credentials you are using the DS ADMIN account ?
If not, just try a test using the Disk Station ADMIN account and see if it works...

* Model: RS-810+ * Firmware: 4.1-2567
* Model: DS-209+ * Firmware: 4.1-2567
* Modification(s) DS-209+ - Upgraded RAM 1024 MB.(+Optware +OpenVPN 2.1)
* Drives Seagate ST31500341AS + ST2000DL003.
* Network: 1000xBASE T, Full duplex. [Bonded on 810+]
* Services enabled: Most of them!
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