can I cancel or kill the 'convert' process?

[carr1on]

Like a bunch of people on this board, my new DS411J is pegged with 100% CPU utilization while copying files from my old server to new DiskStation. I've turned all the features off, except the bare minimum, including the Media Sharing. Still 'convert' and 'ffmpeg' are using approx. 75% of system resources combines.

Is there a way to kill these processes during file copies? I have approx. 3TB of data to copy, which will take a week at this rate.

I appreciate any advice.

Best,

carr1on

[carr1on]

Update: It's been a week since I got my DS411J and copied 1.5TB of pictures and movies to device. Since then, I've pretty much left the DiskStation alone, in the hopes that the CPU issues would work themselves out. Um, no. According to the Resource Monitor, the CPU has been sitting at or near 100% utilization for a week. CONVERT is the major culprit.

How long should I reasonably wait for the CONVERT process to finish on 1.5TB?

Or is something else wrong?


I like the DiskStation, but this is getting ridiculous.

[drwinston001]

I deleted all my photos and the CPU usage went back to normal. I've know started uploading them via the Photo Uploader in Synology assistant. Not an ideal way of doing it but it does seem to solve the CPU 100% usage issue (although it does still go that high but for a shorter period of time)

[carr1on]

UPDATE: I opened a ticket with Synology Tech Support. Based on the amount of pictures I copied to the DiskStation, approx. 45Gb and 17,000 files, the engineer told me this condition would last at least 30 days. Yeah, 30 days. He also confirmed that CONVERT is indeed creating thumbnails for all those pictures.

[darkknight145]

I guess you just copied your images directly to the drive, this will invoke the convert process making the thumbnails.
If you were to use the "Synology Assistant" to transfer your images (which you should have installed on your PC), the convert process will be done by your PC as the files are transferred, speeding up the process

[RXP]

Yep, been there. Took my new 411slim more than a month to churn through my photo and video files. But while the CPU was pegged at 100% this entire time, I also found that the Disktation's responsiveness was a lot better than I expected. I believe that the Convert process moves to the background gracefully when you want to use the 'Station for other tasks. So, yeah, annoying and dumb (and slow! -- Picassa on my PC created thumbnails of everything in minutes, not weeks), but not as disruptive as it first appears.

[timd1971]

Oh gawd. So thats it? No REAL solution here but use the assistant which is also slow?

Seems the dev constantly updates dsm? So this problem really needs fixed and made number 1 priority.

So I assume the thumbs windows had already created cannot have been copied over and utilized?

Ugggggh.

[drabisan]

No, you can forget about a real solution for the f... convert.
I don't need thumbs, probably you don't need it also, but I found no way to stop it.

However, my pictures are about 900G. A year ago, when I brought my DS, it worked for over a month.
When an update was introducing thumbs for ipad (I didn't need it, I have no plans for such device) it start to create new thumbs. About 3 weeks...Only for an device I wasn't using!

In latest 3.2 beta Syno have introduced a new options Normal/High Quality.
However, I see no big difference in /usr/syno/etc.defaults/thumb.conf if choosing normal.
Only 2 unsharp options...

I think they can do it better: thumbs (for what device?) or no thumbs at all.
I had a ticket asking them for a way to choose thumbs resolution and another option to turn off thumbs creation. Reply was: we will consider your proposal...

[timd1971]

Thanks for the info!

btw, what is this part you speak of? I am new to the OS obviously.

"/usr/syno/etc.defaults/thumb.conf"

I guess a setting file? I haven't run across the sharpness setting... i hope the DS isn't messing with the origianl photos and trying to also sharpen them? I hope maybe that is for the THUMBNAIL images only?

I also assume NO way to STOP the CONVERT process? I don;t see it in the PACKAGES thing.

I guess I could UNCHECK the PhotoStation option to see if my CPU process drops from 100% at all times while CONVERTing. man.

[timd1971]

ok, i see... use TELNET from windows (enable it in Windows 7 via programs and features).

[drabisan]

Yes, it's the setting file. You can change some settings there, but only if you know what you are doing. Better leave it like this. However, it will be overwriten on every upgrade.
No, Syno it's not touching your files. Don't worry!
No, stoping Photo Station will not stop convert.

You can enable ssh on Syno and use an ssh client to connect. It's a Linux-based OS and you can access it. Again, only if you know what you are doing.

[dzeibin]

I found these instructions, which seemed to do the trick on our old DS-207+: http://kevin.vanzonneveld.net/techblog/ ... wnloading/

See the section, "Turn off media indexers to free up CPU & Memory"

Specifically, you want to run these commands after logging in as root via SSH:

Code: Select all

# /usr/syno/etc/rc.d/S??synomkthumbd.sh stop
# killall -9 convert
# chmod -x /usr/syno/etc/rc.d/S??synomkthumbd.sh


Or, just follow his instructions to nail down the other indexers too.

DZ