I'm Samuel Asher. I am trying to submit a problem report using the support form here: http://www.synology.com/support/support ... p?lang=enu
and the submit button does not work.
I have an RS409 we purchased last year.
I attempted to perform a vertical expansion of the system disks from 4x1TB to 4x3TB (using only disks recommended on the product compatibility lists for our model), following the process on the Synology Wiki.
We started by upgrading the OS to DSM 3.1748. After replacing one of the disks and attempting to "repair" the volume, the system gave an error message that the volume had been created with the old DSM and could not recognize the 3TB disk.
Is it possible to change the characteristics of the volume *in place* to make it able to recognize the 3TB disk?
I read a Synology forum response which implied the only way was to create a new volume. This process is not documented by Synology, and I am afraid the downtime will be intolerable for our production environment.