Cannot login after upgrade - DS207+ with DSM 3.0/1337

An update of DSM 3.0 operating system, including enhanced iPhone and Android phone support, Windows ACL integration, comprehensive iSCSI support, extended volume size capability, Surveillance Station, and a new feature of Time Backup application.

Cannot login after upgrade - DS207+ with DSM 3.0/1337

Postby congo » Sat Oct 09, 2010 8:46 pm

Hello,

I have a DS207+ which i just upgraded from DSM2.3 to the DSM3.0/1337 release. I get the web login form on port 5000. But the old admin password and account is NOT recognized obviously.
I get the message "You are not authorized to use this service".

I tried with both admin and root accounts - which were the only ones i used previously (understand that i'd never use root for the gui login, only for ssh).

Another thing is that SSH login is not working after this upgrade - it seems that SSHD is not running, also TELNET is disabled. So i have a unit, which is running the latest firmware, but cannot be accessed but via SAMBA (my shares are still available) via windows explorer.

The last comment to this, is that I downloaded the Synology Assistant along with the firmware .pat file, but i doesnt find my unit, eventhough my pc and it are on the same network and switch even - also it doesnt spot my DS210j which has been running for months on the same network.


What a lame experience from an upgrade... -please can anyone give me an idea on how to get around this?

DS210j | DSM 4.0-2198| RAID-1 WD1003FBYX-01Y7B
DS207+ | DSM 3.1-1613| RAID-1 WD10EACS-65D6B0 (for netbackup)
Mainly using synology for NFS shares...
User avatar
congo
Sharp
Sharp
 
Posts: 173
Joined: Wed Aug 15, 2007 4:22 pm
Location: Copenhagen, Denmark

Re: Cannot login after upgrade - DS207+ with DSM 3.0/1337

Postby mtxr » Sun Oct 10, 2010 8:07 am

I have install also patch 1337 on DS 210j
First i loose acces \\domainname\webman... but keep acces \\localIP\webman and windows explorer

but now i can't acces by explorer or by browser trough the net. The DSM is hide in my network ! it works, the leds blinks when i try to access but nothing works.... :twisted:

I would ike to format all (i just have picture for 200 Go) and re-install 3.0 12xx

BUT : Some body can tell me how format if i can't access with explorer or another way to the nas ?
mtxr
I'm New!
I'm New!
 
Posts: 3
Joined: Sat Oct 09, 2010 5:20 pm

Re: Cannot login after upgrade - DS207+ with DSM 3.0/1337

Postby HarryPotter » Sun Oct 10, 2010 4:31 pm

congo wrote:I get the message "You are not authorized to use this service".

This message is indicating that your IP is blocked. Connect from another computer or change the IP of yours and check the auto block list.
*Please do not Private Message me for support questions; leave it on the forum so all members can learn. Thanks!*

DS712+ / DSM 4.2 3211 / 2 x HD204UI (RAID0) / LMS 7.7.2-007
DS110+ / DSM 4.2 3211 / HD154UI
DS408 / DSM 4.0 2228 / 3 x ST31000340AS (RAID0) + 1 x HDS721010KLA330
DS207+ / DSM 3.1.1637 / ST31000340AS + WD5000KS
DS-106x / DSM 4.0 2228 (from DS108j) /

2 Squeezebox 3 + Boom
Rapsody N35

APC Smart UPS SUA750i
User avatar
HarryPotter
Honorary Moderator
Honorary Moderator
 
Posts: 12453
Joined: Mon Oct 23, 2006 12:48 pm
Location: Switzerland

Re: Cannot login after upgrade - DS207+ with DSM 3.0/1337

Postby congo » Sun Oct 10, 2010 7:38 pm

HarryPotter wrote:This message is indicating that your IP is blocked.


Found that too - so i got further from that. However the upgrade left a mess - i think this patch could have been made way more intuitive...

DS210j | DSM 4.0-2198| RAID-1 WD1003FBYX-01Y7B
DS207+ | DSM 3.1-1613| RAID-1 WD10EACS-65D6B0 (for netbackup)
Mainly using synology for NFS shares...
User avatar
congo
Sharp
Sharp
 
Posts: 173
Joined: Wed Aug 15, 2007 4:22 pm
Location: Copenhagen, Denmark

Re: Cannot login after upgrade - DS207+ with DSM 3.0/1337

Postby mtxr » Sun Oct 10, 2010 8:28 pm

I re-formated the raid disks and re-install DSM with patch 1337 and it works. :o
Perhaps the problem come from the upgrade 12xx to 13xx....
mtxr
I'm New!
I'm New!
 
Posts: 3
Joined: Sat Oct 09, 2010 5:20 pm

Re: Cannot login after upgrade - DS207+ with DSM 3.0/1337

Postby cdenesha » Fri Oct 15, 2010 4:30 pm

HarryPotter wrote:
congo wrote:I get the message "You are not authorized to use this service".

This message is indicating that your IP is blocked. Connect from another computer or change the IP of yours and check the auto block list.


THANK YOU! That is one *very* unintuitive error message. Also thank you for the suggestions on what to do.

chris
cdenesha
I'm New!
I'm New!
 
Posts: 3
Joined: Sat Feb 27, 2010 6:39 pm

Re: Cannot login after upgrade - DS207+ with DSM 3.0/1337

Postby congo » Fri Oct 15, 2010 6:59 pm

cdenesha wrote: That is one *very* unintuitive error message...


I get the point and totally agree - whats the point of having a misleading error message, or rather an error message not relating to the actual issue.

cheers

DS210j | DSM 4.0-2198| RAID-1 WD1003FBYX-01Y7B
DS207+ | DSM 3.1-1613| RAID-1 WD10EACS-65D6B0 (for netbackup)
Mainly using synology for NFS shares...
User avatar
congo
Sharp
Sharp
 
Posts: 173
Joined: Wed Aug 15, 2007 4:22 pm
Location: Copenhagen, Denmark

Re: Cannot login after upgrade - DS207+ with DSM 3.0/1337

Postby cdenesha » Thu Oct 21, 2010 2:20 pm

I have discovered another situation where you can receive the error 'You are not authorized to use this service'

It could be because I'm running such an old version of firmware on my DS209 (DSM 2.2-0959).

I have configured DDNS so that I can connect and manage to my box from work. I am able to login and authenticate using https and port 5001, but within a minute and usually within seconds, no matter what I'm trying to do, I'm logged out and receive the above error.

I need to obtain a 1GB external USB drive to backup my RAID 1 before I'll update the firmware, and will try to remember to provide a status here when I do (and submit it as a bug if need be). I also need to search the forums for DDNS..

chris
cdenesha
I'm New!
I'm New!
 
Posts: 3
Joined: Sat Feb 27, 2010 6:39 pm

Re: Cannot login after upgrade - DS207+ with DSM 3.0/1337

Postby KalleBlomquist » Sun Nov 14, 2010 3:12 am

I have the same problem and can not access my server settings anymore. I treid to connect from a different computer and it still does not work. Does anyone have another suggestion?
KalleBlomquist
I'm New!
I'm New!
 
Posts: 9
Joined: Fri Nov 14, 2008 7:29 pm


Return to DiskStation Manager 3.0 - 1334/1337

Who is online

Users browsing this forum: No registered users and 0 guests