Media Server not working after router change Please help

[737mechanic]

For almost a year now I have had my media server working great, seen by both my TV's. I upgraded my router and now I can not get either of my TV's to see the diskstation media server. The TV's are seeing the internet through the router Ok but the media server is not showing up. I have done everything I can think of. What am I missing. The older DSM had a media server enable box but the last few updates have not had this box so I assume the media server is running as long as it says so in the packages menu. Any ideas would be great.

[ACoster]

Could it be that your synology-server has a fixed-ip-adress and that this adres is not in the same range of the new router ?
Your TV's probably have DHCP, so they will get a new and good IP-adress automatically.

I would suggest you check your IP-settings on the NAS. Otherwise I could be the firewall in the new router.

[737mechanic]

Well let me ask this, if the TV's are able to connect to the internet wouldn't that mean the TV's have acquired an IP address and be able to see the media server. I did notice last night my Samsung has the diskstation ip in its list of connected ip address but the media server is not showing up.

I also noticed my iomega media player in the bedroom shows the diskstation and is able to play the movies fine but it is also wired not wifi so I am thinking it must have something to do with the wifi settings but I have been all through the router and can not figure out what else to try. I have DMZ'd the diskstation and that does nothing. Any idea's no0 matter how far out there they are is more than welcome. My kids are lost without their cartoons I have on the diskstation for them.

[ACoster]

How is your NAS connected? Via DHCP or via a Fixed IP?
How is your Media-player connected? Via DHCP or via Fixed IP?

Pls check the ip-adresses of all your devices and see if they are in the same IP-range!

If your NAS and Media-player are both on fixed-ip, they still will see each other fine, as the router will just route the data within the subnet. For this subnet, there is not routing to the internet and also not to the other subnet that is used for Wifi.

Can you write in this topic what the IP-adresses of the devices are and the default gateway they use?

[737mechanic]

My new router is a actiontec MI424WR supplied by verizon, my old router was a asus 56U if that is helpful. The asus wouldn't let me get my full 35 meg upload for some reason so verizon sent me this actiontec and it works great for my full 75 down and 35 up and it looks like it has plenty of options in the setup for just about anything needed.

The NAS was connected using PPPOE with the ASUS 56U but I can't get it to connect that way with this Verizon router so I have tried both DHCP and manual connections and it is currently connected manually with a fixed ip of 192.168.1.20 and the subnet mask is 255.255.255.0 with both the gateway and DNS server set at 192.168.1.1.

The router settings are ip address 192.168.1.1 subnet mask 255.255.255.0 and it looks like DNS server of 0.0.0.0

The samsung TV with DLNA support is connected using DHCP and currently has a ip of 192.168.1.6 and subnet mask of 255.255.255.0 with default gateway of 192.168.1.1 and DNS server of 192.168.1.1

The panosonic TV with DLNA support has a ip of 192.168.1.3 and subnet mask of 255.255.255.0 and default gateway of 192.168.1.1 and DNS server of 192.168.1.1

The iomega media server that is hard wired and at one time did see the diskstation but now no longer does for some reason has a ip address of 192.168.1.4 with a subnet mask of 255.255.255.0 and gateway of 192.168.1.1 and DNS server of 192.168.1.1

Any help would be greatly appreciated.

Another thought would be for me to try some kind of setting change in my asus 56U router that would let me get my full 35meg upload then I could just switch back to that and be done with it.

[stasevich]

I have the same problem. My Diskstation's Media Server has all of a sadden disappeared from radar of any devices.
My media player, my xbox 360, my laptop, do not see diskstation's media server as dlna device anymore.

I did not change the router, but i did upgraded Diskstation firmware.
Any suggestions?

[freakytj]

I'm still having this issue where my Xbox 360 won't see my Synology NAS... from what I can tel lis seems the newest DSM 4.x has introduced all the issues.

Anyone have a fix or solution? I'm searching Google with no luck.

[PJPro]

I'm still having this issue where my Xbox 360 won't see my Synology NAS... from what I can tel lis seems the newest DSM 4.x has introduced all the issues.

Anyone have a fix or solution? I'm searching Google with no luck.

Try changing the static IP of your NAS and media render and go for dynamically allocated IP addresses from your router. This fixed this issue on my network.

[freakytj]

I'm still having this issue where my Xbox 360 won't see my Synology NAS... from what I can tel lis seems the newest DSM 4.x has introduced all the issues.

Anyone have a fix or solution? I'm searching Google with no luck.

Try changing the static IP of your NAS and media render and go for dynamically allocated IP addresses from your router. This fixed this issue on my network.

Just so I understand you say change the Disk Station to use dynamic IP instead of static? What do you mean with media render?

Also, if I change to use dynamic IP how will I access the DS outside my local LAN; at time I use DS Audio on iOS to access my Syn Box on the go for my tunes

[muffinman]

I haven't gone into this topic in depth and I haven't browsed through the manuals of the mentioned routers, etc. However, I do have experienced similar problems. I many cases it is because of the quality of the routers supplied by internet providers. How can I say it decently ... 9 out 10 are crap. They are often the cause of the strangest problems, including stuttering of streaming of audio, servers not showing up or randomly disappearing, distorted web based configuration screens. I could go on for a while. I suggest try finding a router of Netgear or D-Link and enable upnp and disable the firewall (for testing purposes). Unreliable routers I have found are Sitecom, Sisco Systems, and Linksys.

Good luck,

Maarten

[edit]edited spelling error[/edit]

[freakytj]

I haven't gone into this topic in depth and I haven't browsed through the manuals of the mentioned routers, etc. However, I do have experienced similar problems. I many cases it is because of the quality of the routers supplied by internet providers. How can I say it decently ... 9 out 10 are crap. They are often the cause of the strangest problems, including stuttering of streaming of audio, servers not showing up or randomly disappearing, distorted web based configuration screens. I could go on for a while. I suggest try finding a router of Netgear or D-Link and enable upnp and disable the firewall (for testing purposes). Unreliable routers I have found are Sitecom, Sisco Systems, and Linksys.

Good luck,

Maarten

[edit]edited spelling error[/edit]

Hello Maarten,

I currently have a DIR825 router, and the issues I am experiencing seem to begin since the DSM 4.x version. I've tried everything to make this Media Server work with my Xbox360, which used to work flawlessly prior to the DSM 4.0 upgrade. No setting were changed, no other networking configurations were messed with; just ever since DSM 4.0 my 360 refuses to see my Synology's Media Server so that I can stream movies to it like it did perfectly prior to DSM 4.0!

[muffinman]

Hello Maarten,

I currently have a DIR825 router, and the issues I am experiencing seem to begin since the DSM 4.x version. I've tried everything to make this Media Server work with my Xbox360, which used to work flawlessly prior to the DSM 4.0 upgrade. No setting were changed, no other networking configurations were messed with; just ever since DSM 4.0 my 360 refuses to see my Synology's Media Server so that I can stream movies to it like it did perfectly prior to DSM 4.0!

You're quite off topic here (it doesn't seem to be a router issue) so I suggest you create new one. In addition please specify which Synology you have (might be relevant) and current firmware running. If you haven't already, update to latest firmware available and run updates for the packages.

[PJPro]

I'm still having this issue where my Xbox 360 won't see my Synology NAS... from what I can tel lis seems the newest DSM 4.x has introduced all the issues.

Anyone have a fix or solution? I'm searching Google with no luck.

Try changing the static IP of your NAS and media render and go for dynamically allocated IP addresses from your router. This fixed this issue on my network.

Just so I understand you say change the Disk Station to use dynamic IP instead of static? What do you mean with media render?

Also, if I change to use dynamic IP how will I access the DS outside my local LAN; at time I use DS Audio on iOS to access my Syn Box on the go for my tunes

Sorry. The media renderer is the client. So, in your case, the TVs.

To access you NAS from outside of your LAN I think you could use port forwarding. However, try setting your media devices (TVs and NAS) to use DHCP and see if this causes them to work after power cycling the router, NAS and TVs. If it does work, you could try returning them to static addresses and see if they continue to work. At the very least it may start to narrow down where the issue is. Also, using DHCP from your router will ensure there are no IP address conflicts on the network.

[freakytj]

Hello Maarten,

I currently have a DIR825 router, and the issues I am experiencing seem to begin since the DSM 4.x version. I've tried everything to make this Media Server work with my Xbox360, which used to work flawlessly prior to the DSM 4.0 upgrade. No setting were changed, no other networking configurations were messed with; just ever since DSM 4.0 my 360 refuses to see my Synology's Media Server so that I can stream movies to it like it did perfectly prior to DSM 4.0!

You're quite off topic here (it doesn't seem to be a router issue) so I suggest you create new one. In addition please specify which Synology you have (might be relevant) and current firmware running. If you haven't already, update to latest firmware available and run updates for the packages.

Sorry for being off topic... just so lost and searching everywhere is not helping me get this resolved. I will make new post with specifics and my set-up info for hopefully more help. Thank you though for the info given

[freakytj]

Sorry. The media renderer is the client. So, in your case, the TVs.

To access you NAS from outside of your LAN I think you could use port forwarding. However, try setting your media devices (TVs and NAS) to use DHCP and see if this causes them to work after power cycling the router, NAS and TVs. If it does work, you could try returning them to static addresses and see if they continue to work. At the very least it may start to narrow down where the issue is. Also, using DHCP from your router will ensure there are no IP address conflicts on the network.

Will try this over the weekend as to not break the whole houses internet needs before I will actually have time to mess with it... this issue is driving me crazy because it used to work flawlessly at one point.