Network password preventing mounting disks

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Network password preventing mounting disks

Postby Mailman » Sat Mar 10, 2012 9:42 pm

This is my first posting here, after reading and searching topics here the last few months. I tried getting this answered on the local Synology forum, but did not succeed.

I have a Synology DS211J with DSM 3.2, one laptop with Win7 and a PC with Win7. I created disks via the Synology tooling on both PC's before, but created new disks and wanted to link these too. I'm using the same usernames on the PC's as on the diskstation users incl. The same passwords are used too. The linking via the tool starts fine, but during the process, suddenly a Windows pop-up screen asks me to fill in my username and password for network access. It mentions the userdomain followed by a slash and then the username. This is strange, as I have all PC's and the NAS in one Workgroup and no domain setup. Although when I do run>cmd>set, it mentioned the userdomain that was asked during the mounting of the disk.

Whatever username and password I try, it will fail to link. Does anyone recongnise this and have a solution for me?
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Re: Network password preventing mounting disks

Postby Mailman » Sun Mar 18, 2012 2:42 pm

I did not get response here, so thought nobody knows the answer. I contacted Synology support and with the following suggestion from Synology I was able to fix the issue. I thought this might be helpfull for others, so hereby:


Window only allows one user account to access the a server at a time until next PC reboot or set command to break the current connection in order to use otheraccount to login to the same server, Is it possible that this is your case? To clear the existing connections, please do the following:

1) Unmap the drive and then launch the command prompt:
Start=>Programs=>Accessories=>
Command Prompt

2) The type (without quotes) “net use * /d /y” and hit enter. This should clear out all cached credentials.

Then try mapping the drive again and see if it works.

Please refer to the link below for more detail:
http://forum.synology.com/wiki/index.ph ... work_drive
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