But you can ask us and we will tell you our know-how.
don't be shy
Ok, here goes...
I have a DS211j that I've been trying to get set up for several weeks. I have a minimal understanding of networking, but am generally able to dig into technical topics enough to get by. (I've kept a mixed Mac/PC network operational for 15 years, but never with a dedicated server, just simple peer-peer. I can make sure that we can all see each other's shared directories and get internet access, but can't figure out how to set up a second router behind our main one.)
There is no shortage of information about managing and setting up the Synology, but it's all written from the system view, not the user's view. What I mean by that is that while the details are clear for the most part, there is no context about what common user needs a given function serves, or what the larger use case implications are for a given setting. The audience for this info is clearly knowledgeable folks like yourself, who have that context already and just need the technical details.
For example... Following the instructions at http://www.synology.com/us/solutions/ba ... achine.php
, I set up a Time Machine share on the DiskStation. The DS appears appears in the Shares sidebar of the Mac Finder (Snow Leopard), and the TM share shows up inside that. But that's it. I can manually transfer files to and from any of the shares I've set up, and permissions appear to be working ok. But even though my Time Machine share, configured according to directions, shows up there, the Time Machine preferences panel can't see it, so I can't use it. That's half of the reason I got the Synology, to share a large backup volume across multiple Mac users.
I wish the wiki article showed what this should look like in my Finder window. Sometimes I see two items called "DiskStation" and "DiskStation (Time Machine)", but sometimes I see a single item called "diskstation". (Note the difference in capitalization.) I have no idea why it's sometimes one way and sometimes the other, and Support didn't comment on that part of my trouble ticket. The kind of consumer, user-centered documentation that I wish was available would show the Finder sidebar state, which would let me know if what I'm seeing is ok or not. (Note that I'm not even asking that the Synology be engineered to consumer standards, in which users would be protected from setting it up in states that were not ok, just that the docs thow us a line.)
And if these are two known states and one will work and the other won't, the article would provide typical help with this, e.g.: "If you see "diskstation" instead of "DiskStation," you need to change the ___ setting in ____." (I recognize that this might be one of the many edge cases that can't be captured in documentation like that, but I'm using it as an example of something I haven't seen much in any of the Synology support docs.)
I've got trouble tickets in, and am in communication with support, but with a 1-2 day turnaround for each iterative answer, it feels like identifying the issue might take a year.
The biggest thing about this is that since there was no use-case based step by step setup, I am haunted by the sense that there is some simple setting I've omitted that is so basic and obvious to the NAS illuminati that it's not even occurring to Support that I could have gotten this far without having done that.
I suppose this amounts to a long-winded plea for what you've already said doesn't exist, but I guess I have to ask again. Really, there's no "How to set up a DiskStation for Time Machine and media server" for dummies? It feels like Synology is just a few good user-centered tutorials or wizards away from having a product that could work for a MUCH larger audience than those who are comfortable with the level of networking expertise currently required, so it's boggling my mind that no one has done this yet. There's so much money being left on the table.
Thanks for any help or direction you can provide, or at least for listening