Automatic disconnect of users not working in DSM4.0/DS212

[Educated Pork]

Hi,

Since upgrading to DSM 4.0 on my DS212, I've found that automatic disconnect of a user after a period of inactivity is not occurring. For example, if a remote user 'bob' logs into my DS212 to grab a file, the connection continues to be shown in the list of current connections even though I have the automatic logout timer set to 10 minutes in 'Control Panel/DSM Settings'.

I can even reproduce the problem with a single user, by logging into my DS212 on my desktop PC (on the same private network), and leaving the browser there.. it never ever logs me out.

Essentially have to log in and kill old connections. The connections are not active, and - as evidence for this - my DS212 continues to hibernate as it did with DSM3.2 (ie: if the connections were active, and doing *stuff*, then the DS212 would not hibernate).

Is anyone else seeing this? I can't recall seeing this with DSM3.2, so I'm wondering if this is a regression. Does anyone have any idea how I can resolve this issue?

Kind regards,
Dean

[Educated Pork]

This issue seems to still occur in the new DSM 4.0 2219 release..

Dean

[Educated Pork]

Good news! This seems to be fixed in the newest DSM update (DSM 4.0-2228)..

Thanks for the fix, Synology development team!

Dean

[Educated Pork]

Bah... turns out my remote user actually logged out properly in this instance, and that this problem *isn't* resolved in the latest DSM..

Ah well..

[Educated Pork]

For anyone interested, I raise the issue directly with Synology support. They were really rather good (and certainly very speedy!), and identified that if one of my users logs in with 'Remember me' checked on their login page, then that session won't be automatically disconnected regardless of the settings in DSM itself.

They've raised it as a request with product development/engineering to see if it can be addressed in a future DSM release.

Ta,
Dean