Help! Drive failing already?

[Stryker412]

I turned on my DS410 today and the status light is blinking yellow. I fired up DiskStation to see an alert that my volume was degrading and that disk 3 was failing.



How can this happen already? I've only had the DS for about a year and a half.

[Jeremie]

I turned on my DS410 today and the status light is blinking yellow. I fired up DiskStation to see an alert that my volume was degrading and that disk 3 was failing.



How can this happen already? I've only had the DS for about a year and a half.

Hi,

In case you haven't already, here is the form to get assistance from our support team:
https://myds.synology.com/support/suppo ... p?lang=enu

If you want you can PM me you ticket # so we can match you to this post.

Jeremie

[Stryker412]

Ok just sent a support request. I am running in RAID5 and I did see a repair option for the drive. However, it says all data will be lost. I just want to make sure that all my data on the other drives won't be lost.