My open ticket is #96802. It was opened November 9th. After sending in a number of debug logs over numerous days, my last response was,
"I was unable replicate your issue... ", followed by a request for more debug logs.
I just counted, and this is where I am at after thirteen emails, of which I have sent in the same requested logs three times.
It feels like my ticket is being worked by a first line support person, using a FAQ and a few short generic response emails.
For all the good it will do, I plan to continue sending debug logs, but I am beginning to feel like my best chance to get resolution on this is through a fix generated by other users reporting this issue.
I am disappointed that the Synology folks appear complacent in regards to this crippling issue with their NAS.