by AUSMUG » Sat Jul 02, 2011 7:16 am
I am just wondering, given that in the past 1 or 2 Synology products had a 5 year warranty rather than 3 years that the majority have, why the DS3611xs & RS3411xs units only have 3 year warranties. I would have thought that given these products are marketed more as enterprise level products that it would be expected that their build quality would be superior. Has Synology actually discovered potential issues during testing that led them to this decision or was it more a matter of by limiting support to 3 years rather than 5 they could deliver at a lower price therefore making the products look more attractive to businesses on a limited budget? I'm sure the products are very good but I would love a definitive answer to this question.