Seagate ST31500341AS Discussion [Merged Topics]

[ltdstudio]

who tested Seagate 7200.11 ST31500341AS 7200RPM 32M?

[ElBee]

I have a DS508 with 3x1.5TB Seagates running in RAID5. The install went fine (~6 hrs), copied about 1TB of data over to it, but now when accessing media the system appears to hang for 20-30 seconds at a time every minute or so. Just playing an MP3 is enough to hang it up. The song will keep playing after the 20-30 second pause so it's not a complete failure, when it happens one or two of the drives will flash the activity light about ~5 times a second in unison, not the typical access activity I think, the system looks like it's doing something internally, parity check perhaps, but regardless the logs have nothing pointing to any issue. I'll try to track the problem down and update with any new information.

As far as the data integrity, all the drives spin up without a problem and file access seems to be ok, but I haven't tried copying back a large amount of data to see if it gets hung up in all situations. I can't speak to whether or not a fully loaded DS508 would have any problem, but since the startup amps are on par or less than some of the other "certified" 1TB drives I'm hoping it will be fine. Sadly I couldn't get anymore than 3 of the drives initially. If you have a CS407 or lower model you may want to wait for results with that system. Cheers!

My Config
DS508 (Firmware DSM 2.0-0722)
HDDs: 3 x Seagate (ST31500341AS) 1.5TB Drives
Peripherals: Seagate FreeAgent Pro 750GB (USB), APC 550ES Back-UPS (USB)

***UPDATE***

As far as I can tell the Seagate 1.5TB (ST31500341AS) drives do not function properly with the DS508, at least not under the current (722) firmware. The drives freeze up for ~30-60 seconds every few minutes during even small I/O bursts. I'm not sure if the drives themselves have an issue as a few folks on the web have reported similar behavior outside of the NAS environment (Newegg has a review or two about it). I can't be positive given my limited testing, but I would steer clear of these drives until Synology tests & updates firmware or Seagate updates the drive's firmware if the issue is with the drives. If anyone else has these drives, please post your results. I tried with & without write cache enabled, with and without the 1.5GB/s limit enabled. With the 1.5GB/s jumper enabled the problem did seem to show up less often, but it was still present. I tried creating the array over again as well with the same result. It could be a power issue where the drives don't get the juice they need and subsequently reset the I/O bus or perhaps a bug in the drives themselves. Either way I gave up and put in 3x1TB drives and the NAS now seems stable without any stalls.

[marshallb148]

Already posted under Harddisk Compatable.... but thought may be of interest....
Cool to know you got further than me on the newer synology boxes
The guys at Synology are pretty cool and i am assuming they will be adding the seagate 1.5T pretty soon.
--------------------------------------------------------------------------------------------------------------
Seagate Barracuda 7200.11 1.5TB SATA-II 32MB Cache - OEM (ST31500341AS)

I have three of these new drives which i am running on my system, however after doing the basic format and stress testing i thought i would give it a go in my Synology DS106e with:
DSAssistant_722
synology_powerpc_106e_0722

Unfortunately :

1. Set network settings OK
2. Format disk
(1) Format system partition OK
(2) Format Data Partition FAIL...
3. Install software to disk NEVER GOT THAT FAR...
4. Write Configurations NEVER GOT THAT FAR...

Progress: Formatting data partition
WARNING: FAILED TO PARTITION DISK

Admitidly i only tried this with one of the disks, however it passed a Windows NTFS format and Everest Stress Test for 12 hours. So i am pretty confident the drive is fine.

I also downloaded the latest updates for my box off the Synology downloads, i rebooted the box quite a few times and retried to run through the setup.

Dont forget i am using a SYNOLOGY DS106e, maybe the newer boxes fair better...
Hopefully the next update will allow for this drive. Putting the 1TB Spinpoint back in...
Spinpoint HD103UJ - yes gives me the full 1TB - not just the 750 as some people have asked.....

Hope this helps.

Anyone else tried these?

Brian

[dkrider]

I am having the same problems with the Seagate 1.5TB drive in a 5 drive RAID 5 configuration. Have you heard anything about a firmware update to address it?

[lightyear]

Some news from Synology about the Seagate 1.5 TB drive (ST31500341AS):

"Thank you for considering the DS408. We have just received a batch of Seagate 1.5TB drives last week, and it's under testing process. We expect to have a test result within 2 weeks. With positive or negative result, we will do our best to have the DS408 support the new drive. For safety's sake before you order, if you can wait, kindly give us 2 weeks to verify."

I guess we will get some news soon....

--
-Erik

[a06724]

Some news from Synology about the Seagate 1.5 TB drive (ST31500341AS):

"Thank you for considering the DS408. We have just received a batch of Seagate 1.5TB drives last week, and it's under testing process. We expect to have a test result within 2 weeks. With positive or negative result, we will do our best to have the DS408 support the new drive. For safety's sake before you order, if you can wait, kindly give us 2 weeks to verify."

I guess we will get some news soon....

--
-Erik

Hello Erik

Will the testing be for the DS207 as well ?

I am keen to buy the DS207 and just heard that the 1.5TB seagate drive now seats on the price sweetspot where the 1Tb was just a few weeks (or month) ago.

Hoped to hear from your team soon.

Thanks

Jimmy (HK)

[lightyear]

Jimmy

I did not get specific information about other products, but I would guess they are gonna test these drives on all current products and prepare some new firmware with added support if needed. (As long as potential problems can be solved with firmware fixes.)

--
-Erik

[a06724]

Erik

So sorry, I mistook you as Synology's team member.

I had emailed them separately.

Let see if they have good news for me .

Really need to setup the NAS for all my old HDD photos and backup of my notebook.

Cheers

Jimmy

[redknag]

Any news on this? I've just ordered a DS408 and 2 of these and am rather concerned. Guess I should have read this first.

[a06724]

I just emailed and received a quick reply from their tech support team in Asia.

They needed another 2 weeks for more test to be conducted.

Looks like I have to either wait or use the 1Tb drive instead...

[lightyear]

I got the same answer regarding these drives.

"Thank you for the follow up. The testing is still under process. Inside Synology's test lab the installation and usage are without any problem. However, we've received some users' feedback with suspicious behaviors, thus we need some more time to verify. Could you allow us 2 more weeks?"

They found no issues in two weeks, and need another 2 weeks? I'm quite sure this actually means "we found a lot of issues and need to write a new firmware to support these drives".
If not they must be testing with a new beta firmware that already support the drives.

--
-Erik

[alcaloide]

I have two of them and only tried with a MX-1 external usb enclosure. I didn't even try direct inside my DS107 due to the fact that a lot of you are having problems. With the mx-1, it doesn't work. Let's hope on next FW, they fix this issue.

Regards

[a06724]

Better to be patience. I would like to have the 1.5Tb drive....

[Queste]

I tried it in a DS107+ without success.

Synology assistant stops at the point where it installs software to the disk.

I'm gonna try it now in a regular DS107...

[costa]

I have 5 of them in a DS508. Had a few problems (They seem to have a firmware issue, and Seagate is being its usual stuck-up self and not admitting it tho I am told they are investgating...)

viewtopic.php?f=26&t=11031 I have some data here
viewtopic.php?f=26&t=11201 The initial problem
viewtopic.php?f=39&t=11217 My proposed temporary fix (under test)

The upshot is that the drives do work with the DS508 (and Ive recorded sustained transfers of 60MB/s read and 35MB/s write, but there are a few concerns.

My DS is currently undergoing a partity consistency check on yet another RAID5 with all five disks (and is copying all data from my 407e at the same time). Ill be updating my posts when its done to see if the 'issus' have gone away with my fixes.