Summary: WD Green Power Disks & High Load Cycle Problem

Discussion about the Western Digital Load Cycle Count. Any form of disrespectful behavior will result in immediate ban. It is at the will of Synology to determine what is disprectful behavior. Refer to Forum policy for further information. This room may be archived at any time at the will of Synology

Re: Summary: WD Green Power Disks & High Load Cycle Problem

Postby maxxfi » Mon Jul 26, 2010 7:20 am

Good that WD has provided some suggestions to Linux users, but those indicated won't be of much use on a Synology NAS.
WD describes how to reduce the output from syslogd, but Synology (at least my DS210j w/ DSM2.3)
uses the 'busybox' implementation for syslogd, which has different (reduced) configuration options,
and besides, it ignores the /etc/syslog.conf (used in 'standard' Linux/Unix and described in WD note):
Code: Select all
    syslogd [OPTIONS]

    System logging utility. Note that this version of syslogd ignores /etc/syslog.conf.

    Options:

            -n              Run in foreground
            -O FILE         Log to given file (default:/var/log/messages)
            -l n            Set local log level
            -S              Smaller logging output
            -s SIZE         Max size (KB) before rotate (default:200KB, 0=off)
            -b NUM          Number of rotated logs to keep (default:1, max=99, 0=purge)
            -R HOST[:PORT]  Log to IP or hostname on PORT (default PORT=514/UDP)
            -L              Log locally and via network (default is network only if -R)
            -D              Drop duplicates
            -C[size(KiB)]   Log to shared mem buffer (read it using logread)

I can see that by default on my NAS the -S option is activated.
In any case, the amount of data that the NAS writes from syslog is quite small, so IMHO that is not
a primary source for keeping the disk awake.

Synology can probably improve things a little bit by 'tuning' several custom/proprietary processes
(like scemd, or a few whose name is syno<something>) but I doubt it would completely solve the issue,
as other users processes will be running.

Maybe a solution could be to move to an architecture with solid-state memory for the system,
user commands, logs, extra packages, etc. and dedicate the conventional harddisk uniquely to store user's data.
DS-411 (DSM 4.2-3202) w/ 2x WD10EFRX + 1x HD154UI
DS-106j (DSM 3.0-1357), PATA-to-SATA adapter, 2.5" HM250HI
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Re: Summary: WD Green Power Disks & High Load Cycle Problem

Postby shadow2000 » Mon Jul 26, 2010 9:23 am

congo wrote:
shadow2000 wrote: "We do not support linux"..

if I hear similar stories again from WD consumers i will certainly go to another vendor of my future drives <-- as a kind of small crusade against this nonsense.


I'm with you. I have installed Seagate Disks now and they performing well. And just to piss me off my WD MyBook Device failed just in the moment I want to backup my files. Ok, it is running for 3 years but that is ridiculous!!
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Re: Summary: WD Green Power Disks & High Load Cycle Problem

Postby grain » Sat Aug 21, 2010 9:02 am

Hi everyone,
I have a new 210j NAS and 2 WD15EARS drives in raid1... I had the problem with LCC - the value was 1203 after the first day, and I configured the drives with wdidle utility (as advised by Synology on the official FAQ) to 300 seconds. The LCC value rose for just 2 in the last 14 hours, but my NAS was idle most of the time. This is good, right? Because I'm not really sure how fast the LCC value should go up in a healthy environment, and I want to ensure my drives a pleasant and long life. :)
I am also concerned that my HDDs never hibernate (not really sure about this, how do you know when the drive is hibernating?)... I guess that in hibernation, the power-on-hours doesn't increase - but on my drives, the counter kept increasing the whole night today, and the NAS was inactive.
The time-before-hibernation setting in the NAS is 30 minutes. Should I change it to less? I want the drives to hibernate - I bought the "green" disks because of their claimed low power consumption, but if they are spinning 24/7 I guess the power usage is far from optimal... :?

Does anyone have any other tips for making the life of the hard disks as long as possible? (sorry, I didn't really read through the whole thread here)
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Re: Summary: WD Green Power Disks & High Load Cycle Problem

Postby grobbery » Mon Dec 20, 2010 9:51 pm

FYI...I have a DS1010+ running RAID across 3 WD WD2001FASS 2 TB disks. I let my station run (idol for 4 hours) and my counts based on the formula were 6.5, 6.25 and 6. All reasonable based on the threshold provided in this post.
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Re: Summary: WD Green Power Disks & High Load Cycle Problem

Postby viet124 » Wed Jan 05, 2011 6:55 am

Hi,

I just purchased the DS211J and 2x WD20EARS 2TB Caviar Green hard drives to be used primarily with my macbook. I wish I knew it was going to cause me so many problems just to set up. Any help getting through this would be appreciated!

1. So I've read too much about the LLC / WDIDLE3 fix. My problem is that when I finally pulled out my old PC, and finally got some version of dos to boot on it, I found out my motherboard is to old to support the hard drive to plugin.. and unfortunately it seems like using a USB enclosure will not work. What other ways can I check and update the LLC issue?? I've also tried doing so in Parallels for mac but with no success.

2. Even if I don't fix the WDIDLE3, will that cause any other issues? I setup the DS211J and the hard drives to do SHR (Raid 1). I let it set up overnight.. and it was done the next morning! Great, so I turned it off to goto work. When I get home, I turned it back on so I could play with it, and all of it sudden it beeps and me and tells me "Volume has degraded because of disk 1". ??? I did a quick SMART test and it told me there was no errors with the hard drive. Now I'm doing a full test. They both have the same firmware.. and I heard that even though TLER isn't enabled, it shouldn't be an issue in this NAS.

Thanks for the help!!
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