DSM 4.0-2198 media server making me cranky

[ericinva]

I'm really getting frustrated with devices on my network unable to find the media server after upgrading to 4.0-2198. I've mucked about with firewall rules, rebooted, reindexed and everything else I can think of but to no avail.

Does ANYONE have a definitive fix for this?

[sneaky_ho]

I am having the same problem here using 4.0 - 2198. Cannot find the media server. Have tried various settings but I think the root problem is with the firmware. For those who are thinking of upgrading to 4.0, pls hold back until Synology have a proper fix for this. meanwhile, people like us are busted. Synology, pls provide a quick fix on this.

[bbnicka]

Hi, i'm also having a similar issues. I upgraded my synology from 3.2 to 4.0 and now i can't see the synology on my DLNA enabled Samsung UN55D8000. It used work perfectly and now i don't see it. I called technical support and they told me to reinstall media server which i did but i still don't see it. It doesn't seem to a TV issue since i'm getting internet content with no issues.

Any help would be greatly appreciated.

Thanks,
Brian B

[tcat60]

I'm really getting frustrated with devices on my network unable to find the media server after upgrading to 4.0-2198. I've mucked about with firewall rules, rebooted, reindexed and everything else I can think of but to no avail.

and from:
sneaky_ho » Sat Mar 17, 2012 12:51 pm
I am having the same problem here using 4.0 - 2198. Cannot find the media server. Have tried various settings but I think the root problem is with the firmware. For those who are thinking of upgrading to 4.0, pls hold back until Synology have a proper fix for this. meanwhile, people like us are busted. Synology, pls provide a quick fix on this.

I don't find a resolution posted for this on the board. Can anyone report any further progress?
Thanks,
tc

[Taxman]

I don't know if this works with DSM4 but it resets the media server on DSM3. You will never get a response from Synology posting on these forums you have to contact synology tech support directly for help.

Step-1) Use the Synology Assistant to find out the IP of the NAS.

Step-2) Login to the DSM - go to control panel\terminal and enable SSH service.

Step-3) Download Putty (if on Windows) or use Terminal (if on OSX) and run it, enter in the IP address, say yes when it asks about key.

Step-4) Login as root & use your admin password when prompted (you need a password set if you have none).

Step-5) copy and paste in the following commands then press enter (right click to paste in putty).
mkdir /var/services/homes
mkdir /var/services/homes/admin
chown admin: /var/services/homes/admin
echo 0.0>`/usr/syno/bin/servicetool --get-service-path pgsql`/PG_VERSION
/usr/syno/etc/rc.d/S20pgsql.sh stop
/usr/syno/etc/rc.d/S20pgsql.sh start

Step-6) Close Putty and power off your NAS (hold down its power button it will beep signaling the power sequence or turn off via DSM GUI).

Step-7) Power on your NAS again.

[edfrancell]

People I got same problem after upgrade to DSM4.0, I don't know more what to do.

I have uninstalled and installed Media Server, iTunes Server, Audio Station many times, disabling Firewall settings and re-indexed the content.

Please Synology team, help us to solve this problem, I had recommend your product a lot in Brazil.

Give us a little fix update.

Thanks a lot

Eduardo Francellino

[reubysmash]

Same issue for me as well. I have very little issues for over a year now but ever since the update to DSM 4.0-2198 my xbox can no longer find the server and there's no media server option on control panel of my DS710+ HELP!!!

[edfrancell]

Hello Synology Team, is somebody there?

More one day of frustration, i've tried many things without success.

Today I've tested Media server with pictures and for my surprise it is working but my music and video libraries still not.

I did a great test Today, I created another music folder, put some mp3 there, execute the index process and configured it as indexed folder for music.

On my TV I tried to access and for my surprise the new folder appeared there but... ahahah without musics and more... my DLNA client got frozen

People from Synology it is a shame, what are you waiting for? the problem be solved by itself?

Please, take care of your customers!

Eduardo Francellino

[gd11_be]

Dear All,

I think the forum here is for discussion. The best thing you can do to reach out to Synology is submit a ticket on this link

https://myds.synology.com/support/suppo ... p?lang=enu

I think that is the only official way to send a bug report to Synology. I am doing the same: when i have an issue, I post it on the forum to discuss with the very kind people here on the forum. And if I can not figure it out, I submit it a support ticket via the link.

Just my 2 cents

[edfrancell]

thanks for your 2 cents, I will try.